HR Process & Systems Analyst

Texas Capital Bank•Dallas, TX

About The Position

Texas Capital is hiring an HR Process & Systems Analyst to support and improve HR processes and Workday HCM functionality. The role serves as a Workday subject-matter expert, supporting system configuration, testing, troubleshooting, releases, enhancements, implementations, security, data audits, and access management. It also evaluates HR processes across the employee lifecycle, develops standardized improvements, and collaborates with HR, technology, and business stakeholders to implement changes. The analyst maintains documentation and training resources, supports end users, monitors process performance, and helps ensure processes and data handling comply with internal policies, employment regulations, and privacy requirements. The role may also perform other reasonably related duties or projects assigned according to organizational needs.

Requirements

Bachelor’s degree in human resources, business administration, or equivalent experience.
3–5 years of progressive experience in HR Operations, HR process improvement, or a strong HR Generalist foundation.
Hands-on knowledge of core HR domains, including recruiting/talent acquisition, onboarding, employee relations, performance management, benefits, compensation fundamentals, and compliance.
Proven experience with Workday HCM; configuration, business process design, reporting, and troubleshooting experience is preferred.
Proficiency in data extraction, analysis, and visualization; advanced Excel functions and pivot tables are required.
Demonstrated ability to map, document, and optimize end-to-end processes.
Excellent analytical, problem-solving, and critical-thinking skills.
Strong communication and stakeholder-management abilities, including the ability to explain technical and process concepts to non-technical audiences.
Experience with change management and training delivery.

Nice To Haves

Experience with Workday Report Writer, Prism, or similar tools is highly desirable.
Workday certifications, such as HCM Core, Business Process, or Reporting.

Responsibilities

Serve as a subject-matter expert on Workday HCM, including Core HCM, Talent, Absence, Benefits, and related modules.
Configure, test, validate, and maintain Workday business processes, system functionality, enhancements, frameworks, and integrations.
Troubleshoot system issues, research root causes, and partner with internal teams or vendors to resolve problems.
Support Workday releases, enhancements, testing activities, system implementations, and upgrades.
Assist with user security, data audits, and system access management.
Analyze HR processes, including recruitment, onboarding, employee lifecycle, performance management, benefits administration, leave management, and offboarding, to identify inefficiencies and improvement opportunities.
Design, document, and implement standardized, scalable process improvements and procedures aligned with HR best practices and organizational goals.
Collaborate with HR Business Partners, Centers of Excellence, Technology, and business leaders to gather requirements, map current- and future-state processes, and drive change management.
Develop and maintain process documentation, training materials, and knowledge bases.
Deliver training and support HR team members and end users on optimized processes and Workday functionality.
Monitor process performance through KPIs and SLAs and recommend and implement data-driven adjustments.
Coordinate system upgrades, feature releases, testing activities, and change management efforts.
Help ensure processes and data handling comply with internal policies, employment regulations, compliance requirements, and data privacy requirements.
Lead or participate in cross-functional process improvement projects.
Perform other duties or projects assigned based on organizational needs.