HR & Payroll Coordinator

Servpro•Midlothian, VA

About The Position

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking an experienced, motivated, reliable, and personable Payroll & HR Coordinator to join its team in Midlothian, Virginia. The role supports payroll, timekeeping, HR operations, employee support, benefits, leave administration, workers’ compensation, HRIS data integrity, and process improvement. The company describes its workplace as close-knit, family-run, and team-oriented, and offers competitive pay, benefits, and ongoing development opportunities. The coordinator supports accurate and timely bi-weekly payroll, maintains employee records across relevant systems, assists employees and managers with routine questions, coordinates benefits and leave administration, and helps keep HR and payroll data accurate and consistent. The position pays $23.00–$25.00 per hour.

Requirements

At least 2 years of payroll and/or Human Resources experience.
High school diploma or GED.
Strong attention to detail and commitment to accuracy.
Excellent organizational and follow-through skills.
Strong written and verbal communication skills.
Ability to appropriately manage confidential and sensitive employee information.
Comfort learning and working with multiple technology platforms and systems.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to research discrepancies, solve routine problems independently, and recognize when an issue should be escalated.
Ability to successfully complete a background check, subject to applicable law.

Nice To Haves

Payroll or HR experience supporting an organization with 50 or more employees.
Experience working with HRIS platforms.
QuickBooks experience.

Responsibilities

Support accurate and timely preparation of bi-weekly payroll, including timekeeping review, employee changes, commissions, bonuses, deductions, reimbursements, and other adjustments.
Review payroll information and reports, complete assigned reconciliations and post-payroll activities, and research discrepancies or unusual transactions.
Assist employees and managers with payroll and timekeeping questions while maintaining accurate and confidential payroll records.
Maintain accurate employee records across HRIS, payroll, benefits, and timekeeping systems, and process approved employee changes.
Support onboarding, offboarding, employment verifications, HR reporting, recordkeeping, and day-to-day HR administration.
Provide employees and managers with responsive support for HR systems, employee information updates, and routine HR questions.
Coordinate benefit enrollments, changes, terminations, monthly reconciliations, and Open Enrollment activities.
Administer documentation, tracking, system updates, and employee communications for leaves of absence.
Coordinate administrative processing and tracking of workers’ compensation claims, including documentation, reporting, and follow-up.
Review HR, payroll, benefits, and timekeeping data for accuracy and consistency; resolve discrepancies and identify missing information or recurring errors.
Support HRIS updates and projects and contribute to improvements in Payroll and HR process accuracy, efficiency, and consistency.
Escalate matters requiring additional review.