HR Operations & Systems Specialist

Allied Global Marketing•Boston, MA

3d•$70,000 - $80,000•Hybrid

About The Position

The HR Operations & Systems Specialist owns the HR systems, data, and day-to-day operations that keep Allied’s HR function accurate and efficient. This hands-on role administers Rippling, including configuring time and attendance and overtime rules, creating automated workflows, maintaining employee data, and delivering reporting for leaders and Finance. The Specialist also manages core HR operations, including benefits administration and offboarding, and identifies processes that can be simplified or automated. The position is primarily performed remotely from the employee’s home office, with in-office or in-person collaboration as business needs dictate. Current in-office expectations are once per week, and arrangements may change.

Requirements

Bachelor’s degree or equivalent experience.
3 to 5 years of experience in HR operations or HRIS administration.
Hands-on administrator experience with Rippling or a comparable HRIS, such as Workday or UKG, including building workflows and custom reports.
Experience configuring time-and-attendance or overtime rules.
Working knowledge of benefits administration and multi-state employment requirements.
Advanced Excel or Google Sheets skills.
Strong attention to detail, discretion with confidential information, and ability to manage multiple priorities.

Nice To Haves

Rippling Workflow Studio experience.
Experience supporting a self-funded benefits plan or working with a third-party administrator (TPA).
Experience leading or supporting an HRIS implementation or data migration.
Practical experience using AI to improve processes.
Experience in an agency, entertainment, or other fast-paced, multi-location environment.

Responsibilities

Administer Rippling, including configuration, permissions, policies, and new feature setup.
Configure, test, and troubleshoot time-and-attendance and overtime rules in Rippling.
Build and own the overtime reporting flow from payroll through the department dashboard, partnering with the Accounting & Payroll Coordinator and Finance.
Own headcount and HR reporting, including reporting cadence and accuracy.
Maintain accurate employee data, process employee changes, conduct audits, and uphold data-quality standards.
Configure open enrollment and benefits setup in Rippling.
Maintain Rippling AI content, test answer accuracy, and manage escalation paths to the HR team.
Resolve system and data issues in coordination with vendors, Rippling support, IT, and Finance.
Design, build, and maintain automated Rippling workflows, including leave administration and onboarding.
Define and build repeatable HR service workflows, documenting source information, owners, review points, and completion records.
Coordinate HR systems projects from planning through launch, including timelines, testing, and rollout communications.
Partner with the technology project manager on HR system priorities and development requests.
Document HR processes and build self-service tools for employees and managers.
Identify manual or repetitive work and recommend system or process improvements.
Administer benefits, including enrollments, qualifying life events, eligibility changes, and vendor escalations.
Reconcile and submit benefits invoices across carriers and vendors.
Own the offboarding completion record across HR, Finance, and IT, including departure documents, final pay, work handover, and system-access status.
Manage leave start and return steps, including intake, required notices, and return-to-work coordination.
Respond to employment verifications and HR inbox escalations requiring a team member.
Handle protected health information in accordance with HIPAA privacy and security requirements.