HR Operations Specialist

The New York Times • Norfolk, VA

16h • Hybrid

About The Position

The HR Operations Specialist supports employees across The New York Times Company by coordinating HR transactions, resolving production issues, and responding to questions. The role partners with employees, department managers, HR Partners, Payroll, and other teams to ensure HR processes run smoothly and employee data remains accurate. The position reports to the HRIS Operations Supervisor and is hybrid, based in the Norfolk, Virginia office, with an expectation of working in the office three days per week.

Requirements

• At least 2 years of experience working with Workday HCM processing HR transactions.
• Solid awareness of how HR transactions influence payroll processing, financial reporting, and broader operational tasks.
• At least 1 year of experience using Microsoft Excel, including formulas and pivot tables.
• Ability to provide clear, professional guidance.
• Care about the impact work can have across related processes.
• Resolution-oriented approach.
• Strong attention to detail.

Nice To Haves

• Hands-on experience with Workday Payroll processing.
• A bachelor's degree in business, information systems, or a related field, or an equivalent combination of education and experience.
• Familiarity with additional Workday modules and teams, such as Benefits, Payroll, Finance, Security, and Integrations.

Responsibilities

• Serve as a primary contact for employee HR inquiries and partner with appropriate teams to provide clear guidance.
• Work with department managers and HR Partners to gather information, process employee transactions, and maintain accurate employee data in Workday.
• Process complex administrative transactions and participate in Workday HR system workflows.
• Troubleshoot production issues across Workday HCM modules, including HCM Core, Recruiting, Time and Attendance, and Compensation; resolve related support tickets involving HR processes and employee data.
• Support biweekly payroll processing by reviewing and validating payroll transactions and inputs, processing vacation payouts, and managing PTO adjustments in Workday according to established procedures.
• Work with Payroll and other teams while handling confidential information.
• Assist with user acceptance testing, configuration and reporting requests, and testing for biannual Workday releases.
• Build and upload Enterprise Interface Builder (EIB) files for employee and company changes.
• Help employees use HR-related technology by answering questions and contributing to user enablement and training.
• Develop training materials using Google Sites.
• Manage end-user channels and the team email group, responding to inquiries from employees, HR Partners, and managers.
• Audit HR processes and employee transactions to support data quality and integrity, and follow security and data-handling protocols.
• Process employment verification requests.
• Manage a varied daily workload and reprioritize to complete incoming transactions and department requests.
• Take on other tasks as assigned.

Benefits

• Medical, dental, and vision benefits
• Flexible Spending Accounts (F.S.A.s)
• Company-matching 401(k) plan
• Employee stock purchase plan
• Paid vacation
• Paid sick days
• Paid parental leave
• Tuition reimbursement
• Professional development programs
• May be eligible for variable pay, such as an annual bonus and restricted stock, depending on role

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed