HR & Operations Supervisor

Pinnacle Engineering Group•Waukesha, WI

11d

About The Position

The HR & Operations Supervisor coordinates and executes key human resources functions while supporting day-to-day operational activities to help ensure smooth, efficient business processes. The role serves as a bridge between management and employees, oversees HR administration, and supports operational excellence across departments. The responsibilities listed describe the general nature and scope of the work and are not exhaustive; other duties may be assigned. In human resources, the supervisor manages recruitment and onboarding, employee records and documentation, performance management support, employee relations, attendance and leave tracking, payroll preparation, training and development, and compliance with applicable labor laws, health and safety standards, and organizational policies. The role also assists with developing and implementing HR initiatives and procedures. In operations, the supervisor supports daily activities, monitors workflow and productivity, coordinates office administration and vendor relationships, tracks operational expenses, prepares reports and performance dashboards, identifies process gaps, helps implement improvements, and ensures departments follow internal standards and operational protocols.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
2–5 years of experience in HR, Operations, or a combined supervisory role.
Solid understanding of HR practices, labor laws, and operational workflows.
Strong communication, leadership, and interpersonal skills.
Ability to manage multiple priorities and meet deadlines.
Proficiency in HRIS systems, MS Office Suite, and general operational tools.
Problem-solving mindset and strong organizational skills.

Responsibilities

Manage the full recruitment lifecycle, including job postings, candidate sourcing, interviews, and onboarding.
Administer employee records, contracts, and HR documentation in compliance with company policies and labor regulations.
Support performance management processes, including evaluations, coaching documentation, and goal-setting.
Handle employee relations matters and promote fair, consistent application of policies.
Oversee attendance and leave tracking and payroll preparation activities.
Coordinate training and development programs to enhance employee skills and engagement.
Ensure compliance with labor laws, health and safety standards, and organizational policies.
Assist in developing and implementing HR initiatives and procedures.
Support daily operational activities to promote efficiency and alignment with company goals.
Monitor workflow, productivity, and process adherence across departments.
Coordinate office administration needs, including procurement, facilities management, and vendor relationships.
Assist with budgeting and cost-control measures by tracking operational expenses.
Organize operational reports and performance dashboards for management review.
Identify process gaps and help implement improvements to enhance operational efficiency.
Ensure departments meet internal standards and operational protocols.