HR Operations Specialist

Adelphi Group•New York, NY
•$55,000 - $60,000•Hybrid

About The Position

The HR Operations Specialist delivers high-quality People Operations and HR services across the full employee lifecycle, from hire to retire. The role provides policy, process, systems, and transactional support to employees, managers, candidates, and People & Culture colleagues, serving as the operational backbone of HR and ensuring consistent, efficient, and compliant delivery of core people processes. The position provides centralized services across payroll, benefits administration, employee data management, onboarding, leavers, and employee queries. It establishes and maintains service standards, procedures, and workflows for people transactions and inquiries, and partners with HR systems, technology, and specialist teams to improve service efficiency, data quality, and employee experience. The specialist uses professional expertise to handle non-routine problems, contribute to process improvements, lead smaller projects, or oversee components of larger initiatives, with decisions informed by established practices and past experience.

Responsibilities

  • Deliver People Operations and HR support throughout the employee lifecycle.
  • Provide policy, process, systems, and transactional support to employees, managers, candidates, and People & Culture colleagues.
  • Provide centralized services for payroll, benefits administration, employee data management, onboarding, leavers, and employee queries.
  • Establish and maintain service standards, procedures, and workflows for people transactions and inquiries.
  • Partner with HR systems, technology, and specialist teams to improve service efficiency, data quality, and employee experience.
  • Address non-routine problems and contribute to process improvements using professional expertise.
  • Lead smaller projects or oversee specific components of larger initiatives.
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