HR Operations Specialist

Rosendin•San Jose, CA

About The Position

The HR Operations Specialist executes complex HR work requiring system expertise, compliance knowledge, and independent judgment. The role serves as an escalation point for HR administrators and ensures transactions are processed accurately before affecting payroll, legal matters, or employee records. It requires strong knowledge of HR processes, careful attention to accuracy, and the ability to manage multiple complex workstreams.

Requirements

2–4 years of experience in an HR operations, HRIS, or HR coordinator role.
Strong Workday HCM experience, including transaction processing, data entry, and reporting.
Demonstrated knowledge of leave administration, payroll processes, and benefits operations.
Working knowledge of FMLA, ADA, COBRA, and applicable state leave laws.
Strong attention to detail and ability to recognize the downstream consequences of errors.
Ability to manage multiple active cases and transactions simultaneously with a high degree of accuracy.
High professional discretion when handling sensitive employee, legal, and compliance matters.
Excellent written and verbal communication skills.
Bachelor’s degree in Human Resources, Business, or a related field preferred; a combination of education and experience is accepted.
1–2 years of experience in HR support, administrative coordination, or a related role; education, training, and relevant experience may be combined.

Nice To Haves

Bachelor’s degree in Human Resources, Business, or a related field.

Responsibilities

Process complex payroll transactions, including garnishments, final checks, officer medical, tuition reimbursement, and payroll corrections; partner with Payroll on escalated issues.
Manage benefits life-event processing, troubleshoot issues, administer vendor portals, and resolve questions escalated by the Admin team.
Manage leave cases, including leave-of-absence documentation, FMLA eligibility tracking, workers’ compensation, and coordination with HRBPs and Payroll.
Process complex Workday transactions, including hires, terminations, transfers, compensation changes, promotions, job changes, and position management.
Review and audit transactions for accuracy, identifying and correcting errors before they affect payroll or reporting.
Manage the Workday inbox and ServiceNow ticket queue for complex cases requiring system access or compliance judgment.
Support employee-relations documentation, investigation coordination, and accommodation request processing with the HR Ops Lead, HRBPs, and Legal.
Coordinate H-1B immigration cases and attorney communications, maintaining filing deadlines.
Compile and manage personnel records for legal requests, ensuring appropriate handling and custodian sign-off.
Process vendor invoices, manage the contingent-worker tracker, and support contingent-worker onboarding and offboarding in Workday.
Administer total rewards programs, including referral bonuses, service awards, car allowance, and ESOP processing.
Conduct recurring compliance and data audits across payroll, I-9s, onboarding, leave, and Workday data quality.
Deliver HR-related training, manage Workday training assignments, and track and report training compliance.
Support ROOT program facilitation and learning and development event coordination.
Take on additional responsibilities as assigned based on team needs.