HR Operations Manager

Oneida Health•Oneida, NY
•Onsite

About The Position

Lead with Heart. Build a Great Place to Work! At Oneida Health, we believe that caring for our community starts with caring for our people. Our employees are the heart of everything we do, and we are looking for a passionate, people-focused HR leader to help them thrive. As our Manager, HR Operations, you will keep our Human Resources department running smoothly every day, partner with leaders across the organization, and help shape an exceptional employee experience from first hello to every milestone along the way. If you enjoy solving problems, building trusted relationships, and making a real difference in a supportive, mission-driven environment, this could be the perfect next step in your HR career!

Requirements

  • Bachelor's degree in business administration, human resources, or a related field, or an equivalent combination of education and experience
  • At least 3 years of progressively responsible HR experience
  • Excellent communication, interpersonal, and conflict-resolution skills
  • Strong organization, attention to detail, and the ability to juggle multiple priorities
  • Working knowledge of employment laws and HR best practices
  • Strong HRIS skills and proficiency with Microsoft Office
  • Integrity, sound judgment, and a deep respect for confidentiality

Nice To Haves

  • HR operations and HRIS experience is a plus
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred

Responsibilities

  • Manage the daily workflow and operations of a dedicated, collaborative HR team
  • Serve as a trusted partner to department heads and managers on workforce needs, policies, and HR matters
  • Manage and approve staff evaluations and assessments
  • Partner with the Vice President, Human Resources to bring our people and talent strategy to life
  • Support recruitment, onboarding, and a warm welcome for every new team member
  • Guide performance management and employee relations, escalating sensitive matters to the Vice President, Human Resources
  • Review performance and conduct concerns and recommend appropriate next steps, including separations, to the Vice President, Human Resources
  • Be in charge of our HRIS, from system administration and data integrity to reporting and user support
  • Train staff on management and supervisory programs that help our leaders grow
  • Track HR metrics, share insights, and champion ideas that make our processes better
  • Help keep our practices compliant with employment laws, policies, and recordkeeping requirements

Benefits

  • Join a welcoming, community-centered organization where your work truly matters.
  • Supportive leadership
  • Team members who care about one another
  • The chance to make a lasting impact on the people who make our mission possible every day.
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