HR Operations Coordinator

TalentBox Caribbean Limited

21h • Remote

About The Position

TalentBox Caribbean is a leading provider of Human Resources, Payroll, Recruiting, and Employer of Record (EOR) solutions across the Caribbean region. We partner with organizations of all sizes to deliver tailored workforce solutions that are compliant, efficient, and people-first. Our remote-first team is driven by a passion for excellence and a commitment to transforming the way Caribbean businesses manage their people. We are seeking a resourceful and highly organized Operations Coordinator to join our growing team on a part-time freelance basis. This is a remote role that sits at the heart of our operations, providing critical support across recruitment, payroll, HR administration, client services, and billing. The successful candidate will be a self-starter who thrives in a fast-moving environment and can manage multiple priorities with confidence and precision.

Requirements

• Minimum 2 years' experience in HR, operations, or administrative coordination role
• Demonstrated experience supporting payroll processing and compliance
• Strong knowledge of recruitment and talent acquisition processes
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work independently and meet deadlines in a remote environment
• Discretion and confidentiality in handling sensitive employee and client data
• Reliable high-speed internet connection and dedicated remote workspace

Nice To Haves

• Degree or diploma in Human Resources, Business Administration, or related field
• Familiarity with ATS Recruit CRM — DISTINCT ADVANTAGE
• Familiarity with HR Ladder — DISTINCT ADVANTAGE
• Excellent written and verbal communication skills
• Experience in an EOR or PEO environment
• Exposure to client billing and financial reconciliation
• Experience with employee engagement program coordination
• Knowledge of Caribbean labour laws and HR best practices
• Project management certification or equivalent training (e.g. PMI, CAPM)

Responsibilities

• Coordinate end-to-end recruitment processes including job posting, candidate screening, and interview scheduling
• Maintain talent pipelines and candidate databases
• Manage applicant tracking using ATS Recruit CRM
• Prepare offer letters and recruitment documentation
• Liaise with hiring managers to understand staffing needs and role requirements
• Assist with payroll processing and validation using HR Ladder
• Maintain payroll records and audit trails
• Ensure accurate timesheet collection and approval tracking
• Coordinate with finance on payroll disbursements and reconciliations
• Support statutory deduction calculations and compliance
• Facilitate seamless onboarding for new employees and contractors
• Manage structured offboarding including exit interviews and asset recovery
• Prepare and distribute new hire documentation and welcome kits
• Maintain accurate employee records throughout the employment lifecycle
• Coordinate system access, equipment, and workspace setup
• Coordinate training schedules, sessions, and learning materials
• Liaise with facilitators and external training providers
• Track completion of mandatory and developmental training programs
• Maintain training records and generate reports for management
• Support the identification of skills gaps and training needs
• Support planning and execution of employee engagement initiatives
• Serve as first point of contact for facilities-related queries
• Coordinate team events, recognition programs, and wellness activities
• Monitor and maintain virtual and physical workspace standards
• Manage remote office logistics, supplies, and vendor relationships
• Build and maintain strong relationships with client accounts
• Coordinate service delivery timelines and ensure SLA compliance
• Serve as a key point of contact for client queries and escalations
• Support client onboarding and ensure smooth service transitions
• Prepare client status updates, reports, and presentations
• Prepare and issue accurate client invoices in a timely manner
• Respond to client billing enquiries and resolve discrepancies
• Track billing cycles, outstanding payments, and reconciliations
• Maintain organized billing records and monthly financial summaries
• Coordinate with finance to ensure billing accuracy and compliance

Benefits

• Flexible Remote Work
• Dynamic Portfolio Exposure to HR, Payroll, EOR, Recruiting, and Client Services simultaneously
• Growth Opportunity Potential to expand hours and responsibilities as the business grows
• Caribbean Focus Be part of a forward-thinking regional HR solutions provider
• Professional Development Gain hands-on experience with leading HR technology platforms

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree