HR Operations and Technology Support

University of Mississippi•University, MS

About The Position

The University of Mississippi Human Resources department is seeking an HR Operations and Technology Support professional to help modernize HR operations and improve how HR systems and processes support university employees and leaders. Following the university’s transition to Workday, this role will work across HR to improve processes and make effective use of systems and tools. It focuses on employee information, jobs, positions, organizational structures, manager relationships, and employee changes such as hires, transfers, promotions, and terminations. A technical background is not required; the role involves learning how systems work, improving processes, solving problems, managing data, and collaborating with people. The position partners with HR teams to understand their needs, evaluate system options, assess the effects of proposed changes across HR, and work with technical partners to implement solutions. It tests system and process changes, performs system updates and ongoing maintenance within the role’s responsibilities, supports accurate HR data, and identifies opportunities to simplify, standardize, or automate work. It also coordinates reporting needs and communicates changes, decisions, timelines, and next steps while managing requests and projects through completion. A bachelor’s degree and three years of relevant experience are required. An equivalent combination of related experience and education may be considered, with substitutions assessed on a 1:1 basis. Compensation is $62,441.60–$93,641.60. Candidates invited to interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed before the interview. Employment is subject to a background investigation, including a criminal history record check and, when appropriate, a financial or driving history check.

Requirements

Bachelor’s degree required.
Three years of relevant experience required.
Ability to take ownership, solve problems, and drive projects to completion.
Ability to quickly learn new concepts, ask thoughtful questions, navigate complexity, and independently develop solutions to unfamiliar challenges.
Ability to identify process improvements, collaborate across teams, and implement effective solutions.
Equivalent combinations of related experience and education may be considered; substitutions are assessed on a 1:1 basis.

Responsibilities

Support systems and processes for managing employee information, jobs, positions, organizational structures, manager relationships, and employee changes.
Work with HR teams to understand their needs, evaluate available system options, and determine how best to support work through process improvements, system changes, or both.
Assess how requested changes could affect other HR teams, processes, or information before proceeding.
Build and improve HR processes to make work simpler, more consistent, and more efficient.
Bring together HR and technical partners to solve problems and implement changes.
Test system and process changes before they are put into use.
Make system updates and complete ongoing system maintenance within the responsibilities of the role.
Help maintain accurate employee, job, position, organizational, and manager information.
Identify opportunities to improve, simplify, standardize, or automate recurring work.
Coordinate reporting needs, help define required information, and schedule or automate recurring reports.
Clearly communicate changes, decisions, timelines, and next steps with HR teams and other partners.
Manage multiple requests and projects, keep work moving, and follow through to completion.
Take ownership, solve problems, and drive projects to completion.
Learn new concepts quickly, ask thoughtful questions, navigate complexity, and independently develop solutions to unfamiliar challenges.
Identify improvements, collaborate across teams, and implement effective solutions.