HR Operations and Technology Support

University of Mississippi•University, MS

1d•$62,442 - $93,642

About The Position

The HR Operations and Technology Support role works across the University of Mississippi’s Human Resources department to improve processes and make better use of systems and tools. It focuses on systems and processes for employee information, jobs, positions, organizational structures, manager relationships, and employee changes, including hires, transfers, promotions, and terminations. A technical background is not required; the role will learn how systems work while building and improving processes, solving problems, managing data, and working with people. The position partners with HR teams to understand their needs, assess system options and the potential effects of requested changes, test changes, and work with technical partners to implement solutions. It also supports system maintenance and updates, data accuracy, process improvement, reporting coordination, and clear communication with HR teams and other partners. The role manages multiple requests and projects and follows work through to completion.

Requirements

Bachelor’s degree required.
Three years of relevant experience required.
Ability to take ownership, solve problems, and drive projects to completion.
Ability to learn new concepts quickly, ask thoughtful questions, navigate complexity, and independently develop solutions to unfamiliar challenges.
Ability to identify process improvements, partner across teams, and implement effective solutions.
Equivalent combinations of related experience and education may be considered, with substitutions assessed on a 1:1 basis.

Responsibilities

Support systems and processes for employee information, jobs, positions, organizational structures, manager relationships, and employee changes.
Work with HR teams to understand needs, evaluate system options, and determine whether process improvements, system changes, or both are appropriate.
Assess how requested changes could affect other HR teams, processes, or information before proceeding.
Build and improve HR processes to make work simpler, more consistent, and more efficient.
Bring together HR and technical partners to solve problems and implement changes.
Test system and process changes before they are put into use.
Make system updates and perform ongoing system maintenance within the role’s responsibilities.
Help maintain accurate employee, job, position, organizational, and manager information.
Identify opportunities to improve, simplify, standardize, or automate recurring work.
Coordinate reporting needs, help define required information, and schedule or automate recurring reports.
Communicate changes, decisions, timelines, and next steps clearly with HR teams and other partners.
Manage multiple requests and projects, keep work moving, and follow through to completion.
Take ownership, solve problems, and drive projects to completion.
Learn new concepts quickly, ask thoughtful questions, navigate complexity, and develop solutions to unfamiliar challenges.
Identify process improvements, collaborate across teams, and implement effective solutions.