HR Liaison

University of California, San Francisco•San Francisco, CA

About The Position

The HR Liaison serves as a primary HR and administrative point of contact between the Temporary Employment Program (TEP), cross-functional HR teams, hiring leaders, and TEP employees. The role provides guidance and support on appointment-related matters, helps ensure timely communication and resolution of inquiries and operational needs, and applies knowledge of organizational policies, procedures, and processes to coordinate ongoing administrative and operational activities. The HR Liaison also administers established programs and processes supporting TEP operations, identifies process-improvement opportunities, and independently analyzes and resolves operational issues of moderate complexity. UCSF's Temporary Employment Program recruits and hires temporary employees to provide immediate clerical and technical support to UCSF departments and off-campus locations. Temporary employees support special projects, cover for regular employees on vacation or leave, and temporarily fill vacant positions while departments conduct recruitment. The assignment is temporary for six months, with potential to extend.

Requirements

Ability to exercise sound judgment when responding to issues and concerns.
Strong verbal and written communication and interpersonal skills, with the ability to communicate effectively with all levels of staff.
Strong organizational skills and ability to manage multiple priorities and meet demanding deadlines.
Working knowledge of common organization-specific systems and other computer applications.
Ability to exercise discretion and maintain confidentiality.
Two to three years of related administrative or operational support experience, or an equivalent combination of education, training, and experience.
Bachelor's degree in a related area and/or an equivalent combination of experience and training.

Responsibilities

Maintain the department personnel database, ensuring employee and appointment information remains accurate and current.
Maintain and update department data-tracking tools for operational tracking, reporting, and program visibility.
Monitor data quality and identify discrepancies requiring follow-up or resolution.
Serve as the initial contact for inquiries received through the department's general inbox, responding directly or routing inquiries to the appropriate team member.
Coordinate first-week communications with TEP employees and their managers to support a successful start.
Conduct first-month outreach to employees and managers to identify questions, concerns, or additional support needs.
Prepare and submit funding entries to support accurate employee funding and financial administration.
Prepare and submit SCTs, ensuring transactions are completed accurately and on time.
Initiate termination requests in Oracle when hiring departments do not have the appropriate access to process transactions for TEP employees.
Support other TEP-related Oracle transactions and processes as assigned.
Support the creation and processing of Affiliate Hires for Workforce Development programs.
Maintain and update the worker database to ensure accurate participant and appointment information.
Participate in Workforce Development meetings and collaborate with program partners to support hiring, onboarding, and ongoing workforce needs.