HR Lead (Bilingual)

Compare Foods•Fayetteville, NC

About The Position

Compare Foods is a family-owned independent grocery operation serving Fayetteville and Spring Lake through two stores and employing over 80 people. The company is building a professionally managed, scalable organization, with its employees central to that effort. The HR Lead owns the full employee life cycle across both stores, including hiring, onboarding, policies, employee relations, compliance, payroll and benefits administration, and employee development. This is a hands-on role that includes time on the sales floor. The HR Lead serves as the first point of contact for the HR department, supports employees and managers, and coordinates with internal and external recruiters. The position also requires excellent communication and critical-thinking skills, a team-oriented attitude, and willingness to assist with ad hoc tasks.

Requirements

At least 3 years of hands-on HR experience, including recruiting, employee relations, and compliance.
Working knowledge of federal and North Carolina employment law, I-9/E-Verify, and wage-and-hour rules.
Ability to handle sensitive matters discreetly and document them thoroughly.
Comfort with HRIS, timekeeping, and payroll systems, as well as Excel or Google Sheets.
Organized and punctual, with the ability to manage many open items across two locations.
Valid driver's license.
Willingness to work hands-on, including time on the sales floor.
Excellent communication and critical-thinking skills and a team-player attitude.

Nice To Haves

Bilingual in English and Spanish.
BA/BS in human resources or a similar field.

Responsibilities

Own the employee life cycle across both stores, including hiring, onboarding, policy, employee relations, compliance, and development.
Work with internal and external recruiters to attract and hire qualified candidates and promote best hiring practices.
Schedule interviews and meetings and coordinate hiring with store managers.
Serve as the first point of contact for the human resources department and respond to telephone calls and email inquiries from internal and external parties.
Serve as a trusted contact for employees with workplace questions, concerns, and conflicts; help resolve employee relations issues fairly, consistently, and confidentially.
Support managers in documenting performance concerns and administering corrective actions, including warnings; maintain records of disciplinary actions and communications.
Assist with new employee orientation by preparing onboarding packets and answering questions about key employment matters.
Maintain accurate, organized, and securely stored employee records, including hiring information, disciplinary records, and sick and vacation leave.
Apply HR best practices and labor-law knowledge to support compliance at both stores.
Track payment records and process payroll by check and direct deposit.
Monitor timekeeping and attendance records, including sick and vacation leave, and answer employee questions about pay, time records, and benefits.
Update company policies for legal compliance and clearly communicate policies and changes to employees and managers.
Support employee training and development efforts.
Keep the employee handbook, SOPs, and job descriptions current and bilingual.
Coordinate training programs, including manager-in-training, Store Director onboarding, and the 12-month Assistant Store Manager trainee program.
Run the performance review cycle and help managers conduct regular one-on-ones.
Assist with other duties as assigned.