HR Info Systems Specialist

FEDERAL MANAGEMENT PARTNERS LLC•Arlington, VA

12d•$100,000 - $135,000•Onsite

About The Position

FMP Consulting is seeking an HR Information Systems (HRIS) Specialist to support the U.S. Securities and Exchange Commission's Human Resources technology environment. The role maintains and enhances HR systems that support workforce programs and services, combining systems administration, troubleshooting, end-user support, and process improvement. The specialist supports daily HR technology operations, responds to users, contributes to automation and system initiatives, and helps ensure HR systems operate efficiently and effectively. The position supports meaningful federal HR initiatives and offers the opportunity to grow expertise in HR systems and business process automation. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. As a government contractor, FMP follows federal guidelines forbidding drug use regardless of individual state laws. FMP states that it is committed to an inclusive and positive culture that values diverse perspectives, innovation, and information sharing.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business Administration, Public Administration, or a related field.
Expert knowledge of the administration of Human Resources Information Systems (HRIS).
Experience supporting Federal HR programs, systems, or workforce operations, including terminology, regulations, procedures, and practices.
Proven experience with workflow and process automation platforms such as ServiceNow, SharePoint, Salesforce, Power BI, Micropact, or similar.
Experience supporting end users and troubleshooting system issues.
Knowledge of HR processes, data management, and business operations.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and work effectively in a client-service environment.

Nice To Haves

Experience supporting HR technology implementations, upgrades, or enhancements.
Experience developing user documentation, job aids, and training materials.
Experience participating in testing and deployment efforts.

Responsibilities

Administer and maintain HR information systems and related applications.
Manage user accounts, access permissions, and security roles.
Support system configurations and routine system maintenance activities.
Execute recurring and annual processing activities within HR systems.
Manage and validate census files and other HR data uploads.
Monitor system performance and support day-to-day operations.
Serve as a primary point of contact for HR system questions and support requests.
Troubleshoot user access issues, workflow problems, and system-related inquiries.
Research and resolve technical and functional issues in collaboration with stakeholders and system vendors.
Document issues, resolutions, and support procedures.
Support workflow automation and business process improvement initiatives.
Assist with configuring and maintaining automated processes and service request workflows.
Partner with HR and business stakeholders to improve operational efficiency.
Support platforms such as ServiceNow HRSD (askHR), Microsoft Power Apps, SharePoint, Power BI, Salesforce, and related enterprise tools.
Assist with requirements gathering and business process documentation.
Support system upgrades, enhancements, and new functionality deployments.
Participate in testing activities, including user acceptance testing (UAT).
Validate system changes and support implementation efforts.
Assist with change management and user adoption activities.
Develop and maintain user guides, job aids, standard operating procedures, and training materials.
Deliver end-user training sessions and system demonstrations as needed.
Create and maintain documentation supporting HR technology processes and procedures.