HR Generalist

University of Montana•Missoula Mountain Campus, MT

About The Position

Human Resource Services (HRS) invites applications for an HR Generalist to support a broad range of human resource functions, with a primary focus on employee compensation and benefits. The position serves as a resource to supervisors, employees, HRS colleagues, and departments by providing guidance on applicable policies, procedures, and processes. The HR Generalist processes personnel actions, supports compensation and benefits activities, identifies and resolves issues, maintains confidential employee records, and ensures compliance with applicable laws, regulations, collective bargaining agreements, and institutional policies. The role works collaboratively with internal stakeholders to provide responsive customer service and support accurate, timely, and effective human resource operations. This position is not represented by a bargaining unit (union). The position is full-time, 1.0 FTE (40 hours per week), Monday through Friday, 8:00 a.m. to 5:00 p.m., 12 months per year. The minimum probationary period is six months.

Requirements

High school diploma and two years of directly related work experience, or an equivalent combination of education and experience.
Highly developed verbal and written communication skills, including the ability to effectively communicate complex information.
Strong interpersonal and customer service skills, with the ability to build productive working relationships across diverse departments and employee groups.
Knowledge of human resources functions, practices, and applicable laws, particularly those related to employee compensation and benefits.
Ability to interpret and apply institutional policies, procedures, and collective bargaining agreements.
Demonstrated ability to manage multiple priorities, organize competing demands, and exercise sound judgment and critical thinking.
Proficiency with technology, including Microsoft Office and human resources information systems (HRIS), and the ability to gather, analyze, organize, and present information.
Experience providing guidance to employees and supervisors regarding human resources policies, procedures, and processes.
Ability to work effectively within a complex, matrixed organization and adapt to changing priorities and business needs.
Must be eligible to work in the United States upon hire; sponsorship is not available for this position.

Nice To Haves

Experience with the compensation and/or benefits function within a human resources department.
Experience working within an institution of higher education and/or within a service-oriented organization.

Responsibilities

Administer employee compensation activities, including personnel actions, salary adjustments, position updates, and related employment transactions.
Review and process compensation and personnel documentation, ensuring accuracy, compliance, and appropriate approvals through completion.
Support employee benefit programs by communicating benefit information and responding to employee inquiries.
Provide guidance to employees, supervisors, departments, and HRS colleagues regarding institutional policies, procedures, and HR processes.
Monitor and respond to HRS ticketing and case management inquiries, resolving routine matters and coordinating follow-up on escalated issues.
Maintain accurate records and tracking systems related to compensation, benefits, leave, and other HR activities; prepare reports and correspondence as needed.
Maintain confidentiality of sensitive employee information while providing professional and responsive customer service.
Provide rotational service desk coverage and perform other related duties and special projects as assigned.