HR Generalist

First Help Financial • Needham, MA

1d • Remote

About The Position

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. that provides auto loans to the underserved. They offer flexible financing options and tri-lingual support. FHF has experienced consistent growth of over 30% each year for the last nine years. The company culture is described as having hard-working colleagues from over 20 countries who uphold high standards of professionalism while enjoying their work. FHF has been voted and certified as a “Great Place to Work” for five consecutive years. This role is an addition to the People Operations department to accommodate company growth. The position is remote and preferred to be in EST or CST time zones. The HR Generalist plays a key role in supporting a wide range of People Operations functions, including onboarding, employee relations, performance programs, compliance, and HR technology. This position is essential to ensuring smooth day-to-day operations and strong alignment between HR practices and organizational goals.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3+ years of experience in HR or a related function.
• Strong understanding of foundational HR principles and best practices.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Excel.
• Strong organizational and time-management skills, with attention to detail.
• Ability to handle sensitive and confidential information with integrity and professionalism.

Responsibilities

• Serve as a point of contact for employees regarding HR-related questions and issues.
• Foster a positive employee experience by resolving issues promptly and effectively.
• Support the development and delivery of employee engagement initiatives.
• Co-lead weekly new-hire orientation sessions with the People Operations team.
• Conduct exit interviews with departing employees and document feedback.
• Assist with socialization and engagement programs owned by the HR department.
• Support management training programs and coordinate logistics for company-wide events.
• Serve as the primary contact for various HR systems, including the HRIS, rewards and recognition platform, learning management system, and company travel system.
• Manage relationships with employee engagement vendors and assist with due diligence and vendor selection processes.
• Generate basic HRIS reports and help maintain accurate data across systems.
• Assist in implementing and delivering training across multiple HR and professional topics.
• Act as a point of contact for the learning management system (Juno Journey).
• Support the monitoring and evaluation of training program effectiveness.
• Communicate and help administer HR policies and procedures.
• Maintain accurate and up-to-date employee records.
• Conduct audits of HR processes, systems, and documentation to ensure compliance with federal, state, and internal requirements.

Benefits

• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• Robust employee recognition and talent development program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees