HR Generalist
Columbia Debt Recovery LLC dba Genesis•Phoenix, AZ
About The Position
We are looking for an experienced, hands-on HR Generalist to own people operations across a growing team. This is a broad, strategic role that will drive recruiting, benefits administration, employee relations, compliance, and HRIS management and you will be expected to bring structure, judgment, and follow-through to each area. You will work closely with department managers and the Chief Operating Officer, with direct reporting to the Sr. Director of HR.
Requirements
- 5+ years of HR Generalist experience, ideally in a regulated, fast-paced environment, specifically financial services, BPO, or collections background is a strong plus
- Demonstrated experience across the full HR function: recruiting, benefits administration, employee relations, and training
- Proven ability to manage full-cycle recruiting across multiple concurrent roles
- Working knowledge of federal and Washington and Arizona employment law
- Proficiency with HRIS platforms; familiarity with Microsoft 365 and SharePoint is an advantage. Paylocity is a strong plus.
- Strong written and verbal communication skills with the ability to work effectively at all levels of the organization
Nice To Haves
- PHR or SHRM-CP certification preferred
Responsibilities
- Develop and implement HR strategies aligned with organizational goals
- Own the full recruitment cycle from job posting through offer negotiation across multiple roles simultaneously, including hourly contact center and operations positions
- Administer employee benefits programs and serve as a knowledgeable resource for employee inquiries
- Lead new employee orientations and manage a smooth, structured onboarding experience
- Ensure ongoing compliance with federal, Washington, and Arizona employment law (FLSA, ADA, FMLA, Title VII, and related statutes)
- Facilitate employee relations and navigate workplace concerns with professionalism and care
- Coordinate and support performance management processes across the organization
- Develop and deliver training programs that build capability and reinforce company culture
- Manage and maintain HRIS platforms, ensuring data integrity and accurate reporting
- Partner with leadership on organizational change initiatives and special HR projects
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
