HR Generalist

ECS Federal•Fairfax, VA

13d

About The Position

The HR Generalist supports day-to-day HR operations across the employee lifecycle, ensuring accurate, timely, and compliant execution of HR processes. The role is responsible for onboarding, new hire orientation, employment eligibility verification, HRIS data management, and Tier 1 employee support related to benefits, policies, and employee relations. The HR Generalist serves as an initial point of contact for employees and managers, resolves routine inquiries, identifies matters requiring escalation, and partners with HR leadership and cross-functional teams to deliver consistent, high-quality HR support. The position supports HR compliance and process improvement by maintaining accurate personnel records, supporting documentation and audit requirements, and identifying opportunities to improve HR workflows, employee service, and operational efficiency. It partners with HRIS, Benefits, Payroll, Recruiting, IT, and other teams to resolve employee matters and ensure seamless HR processes.

Requirements

Minimum 2 years of combined Human Resources experience.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Working knowledge of HR practices, employment documentation, and general compliance requirements.
Experience supporting onboarding, employee records, or HRIS data management.
Experience completing Form I-9 and E-Verify processes.
Strong organizational skills, attention to detail, and ability to manage competing priorities.
Excellent communication, customer service, and problem-solving skills.
General knowledge of employee benefits and employee relations practices.
Ability to maintain confidentiality and recognize matters requiring escalation.

Responsibilities

Coordinate and facilitate new hire onboarding and orientation to provide a positive and consistent employee experience.
Complete and monitor Form I-9 and E-Verify processes in accordance with applicable requirements.
Enter and maintain employee data in the HRIS, including new hire information, employee changes, and other employment transactions.
Ensure employee records and personnel documentation are accurate, complete, and processed on time.
Support employee lifecycle activities, including onboarding, employee changes, transfers, and separations.
Serve as an initial point of contact for routine employee and manager HR inquiries.
Provide Tier 1 benefits support, including general plan information, enrollment guidance, qualifying life events, and referrals to appropriate resources.
Respond to routine questions about HR policies, procedures, and company programs.
Document, track, and resolve employee inquiries through the HR service delivery platform, escalating complex matters as appropriate.
Provide initial support for routine employee relations questions and concerns.
Conduct preliminary intake of employee concerns, gather relevant information, and maintain appropriate documentation.
Provide guidance on established policies and procedures within defined authority.
Recognize sensitive or complex employee relations matters and promptly escalate them to HR leadership or the appropriate HR partner.
Maintain confidentiality and exercise sound judgment when handling employee information.
Support compliance with federal, state, and local employment laws and company policies.
Maintain accurate personnel records and support HR documentation and audit requirements.
Identify opportunities to improve HR workflows, employee service, and operational efficiency.
Partner with HRIS, Benefits, Payroll, Recruiting, IT, and other teams to resolve employee matters and ensure seamless HR processes.