HR Generalist

Hyde Park Hospitality•Chicago, IL

1d•Onsite

About The Position

The Human Resources Generalist administers human resources policies and procedures for Hyde Park Hospitality’s Food and Beverage accounts at Hilton Chicago O’Hare Airport and within O’Hare International Airport. The role covers wage and salary administration, recruitment, training, employee relations, EEO, affirmative action, union matters, benefits administration, and risk management. This is a fully on-site position providing in-person support and reports to the Director of Human Resources. The HR Generalist supports account management with staffing, recruiting, hiring, retention, onboarding, employee counseling, payroll, training, benefits processes, and compliance with applicable laws and company policies. The role also supports workplace safety and risk management, maintains required records and reports, and performs other duties as assigned.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field, or equivalent.
Excellent interpersonal skills.
Knowledge of employment law and compliance, including FLSA, FMLA, ADA, EEO, Title VII, and state and local wage-and-hour rules.
Recruiting and onboarding skills, including sourcing, interviewing, offer processes, and new-hire orientation.
Employee relations skills, including investigations, conflict resolution, and documentation.
Compensation and benefits administration skills, including open enrollment, leave management, and payroll coordination.
Knowledge of performance management processes, including reviews, goal setting, and corrective action.
Ability to support HR policy development and handbook maintenance.
Training and development coordination skills.
Proficiency with HRIS and ATS platforms, including ADP and iSolved.
Strong Microsoft Office skills.
Ability to manage HR metrics and reporting, including turnover, time-to-fill, headcount, and engagement data.
Data accuracy and attention to detail.
Clear written and verbal communication skills.
Active listening and ability to build trust with employees at all levels.
Conflict resolution and mediation skills.
Ability to coach managers on people issues.
Cultural awareness and inclusive practices.
Discretion and integrity when handling confidential information.
Sound judgment and ability to balance employee advocacy with business and legal needs.
Strong organization, prioritization, and ability to manage multiple tasks.
Adaptability and comfort with ambiguity while handling a wide range of HR issues.
Problem-solving skills and a proactive, service-oriented mindset.
Business acumen and understanding of how HR supports organizational goals.

Nice To Haves

Three to five years of experience in an HR Generalist role in a union environment.
PHR or SHRM-CP certification.
Bilingual in English and Spanish.

Responsibilities

Maintain a friendly, efficient, positive customer-service attitude toward customers, clients, and coworkers, and respond to customer needs.
Assist department management in determining staffing needs and recommend and implement recruiting, hiring, and retention strategies.
Review resumes, screen applicants, conduct screening interviews, oversee employment tests when necessary, and conduct reference checks.
Ensure new-hire paperwork is processed.
Counsel employees regarding transfers, promotions, terminations, and other work matters.
Ensure the unit complies with applicable federal, state, and local human resources laws and requirements.
Respond to discrimination charges when necessary, meet with appropriate individuals to resolve cases under investigation, and attend hearings as a company representative.
Administer workplace safety policies and procedures in conjunction with risk management staff, and ensure accidents and injuries are reported to the appropriate parties.
Supervise payroll, ensure payroll is submitted to the Payroll Department, monitor employee time away from work and hours worked, and ensure overtime is paid according to applicable laws.
Assist in developing, implementing, and delivering new and existing training programs.
Provide guidance and counsel to the General Manager as needed.
Conduct exit interviews.
Work with benefits staff in administering benefit plans and policies when needed, ensure Schedules of Coverage are correct, assist staff with complex benefit problems, and complete account-level open enrollment in a timely manner.
Adhere to established systems and training programs for a safe working environment and comply with OSHA and other applicable regulations.
Maintain compliance with Hyde Park Hospitality’s operating standards, client requirements, and Business Conduct Policy.
Maintain records and reports required by regulations and codes, including compliance with applicable civil rights, age discrimination, and disability laws.
Perform other duties as assigned.