HR Generalist | HR Services

CBIZ•Washington, DC
•$53,000 - $75,000•Remote

About The Position

The HR Generalist provides HR services to clients and their employees, independently handling day-to-day HR operations with discretion and judgment. The role serves as a key contact for client HR matters and advises on employment-law compliance, company policies, and HR procedures. Responsibilities span the employee lifecycle and include onboarding and offboarding, payroll processing and review, payroll data maintenance, tax-notice research, benefits administration, leave administration, and employee support. The position also supports client registrations and tax accounts, conducts payroll reviews, reconciles benefits invoices, assists with benefits renewals, and provides on-site client support as needed. The HR Generalist contributes to team improvement initiatives and keeps current on HR trends, regulatory changes, and technology.

Requirements

  • High school diploma or GED.
  • At least 2 years of relevant work experience.
  • Ability to work both independently and as part of a team.
  • Proficient use of applicable technology.
  • Ability to communicate verbally and in writing across all levels of the organization, internally and externally.

Nice To Haves

  • Reside in the Washington, D.C. Metro area.
  • Bachelor’s degree in human resources or related education, and 3–5 years of relevant experience, or a similar combination of education and experience.
  • PHR, SHRM-CP, or other human resources or payroll-related certification.
  • Experience managing HR functions across multiple states.
  • Knowledge of federal, state, and local employment laws and regulations.
  • Excellent computer skills and proficiency in Excel, Word, and Outlook.
  • Excellent communication and interpersonal skills, including the ability to build and maintain client relationships.
  • Collaborative work style and strong interpersonal skills.
  • Commitment to high professional ethical standards and a diverse workplace.
  • Ability to excel in a fast-paced environment.
  • Ability to consider situations from multiple points of view.
  • Ability to persuade using details and facts.
  • Experience with different HRIS platforms, including managing implementation of new systems.

Responsibilities

  • Handle day-to-day HR operations independently, using discretion and judgment appropriate to client engagements.
  • Serve as a contact for clients and client employees on a variety of HR matters.
  • Advise clients on compliance with federal and state employment laws and regulations, company policies, and HR procedures.
  • Onboard employees, including completing new-hire paperwork, conducting orientation, reviewing policies and procedures, and processing payroll- and benefits-related paperwork.
  • Offboard separating employees, including conducting exit interviews, collecting company property when applicable, and processing separation paperwork related to payroll and benefits.
  • Process client payrolls using third-party payroll platforms; collect and review time, attendance, and leave information for applicable DC team members.
  • Maintain payroll information in payroll systems, preview payroll changes before transmission, and ensure payroll-related data is accurate.
  • Prepare and submit retirement, FSA, and HSA remittances where applicable.
  • Serve as the first point of contact for employee and client payroll questions.
  • Research and resolve payroll tax notices in coordination with payroll vendors.
  • Work with the Engagement Manager on state tax withholding, unemployment insurance, and workers’ compensation applications; assist with new-state registrations and tax account closures where applicable to DC team members.
  • Conduct quarterly and annual reviews of payroll information.
  • Administer benefits, including processing enrollments, terminations, and changes; managing COBRA and HIPAA compliance; and administering leave under disability plans and state and federal guidelines.
  • Review benefit invoices for accuracy and perform monthly reconciliations.
  • Assist employees with benefits questions and liaise with benefits brokers and insurance carriers.
  • Participate in annual benefits renewal activities.
  • Provide on-site client support as needed and support other clients as workload requires.
  • Maintain knowledge of HR, talent management, employment-law, regulatory, and technology trends.
  • Participate in initiatives to improve the HR Services team and contribute ideas, knowledge, and relevant experience.
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