HR Generalist

TaskUs•San Antonio, TX

7d•$60,000 - $90,000•Onsite

About The Position

The HR Generalist reports to the HR Manager and is an integral part of the HR team, assisting with employee relations and special projects. The role supports employee and manager performance and experience, HR compliance, onboarding and offboarding, payroll, and day-to-day office tasks. The position is office-based in New Braunfels, Texas.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or Finance, or equivalent work experience.
At least 2 years of direct experience.
Strong multitasking ability, attention to detail, communication skills, and a TaskUs attitude.
Great level of English.
Knowledge of state and federal employment law.

Nice To Haves

Hourly population and/or call center experience is highly preferred.
Background in the BPO industry is a plus.
Experience with HRIS systems, reporting, HR practices and procedures, benefits, and compensation is a plus.

Responsibilities

Develop human resources solutions by collecting and analyzing information and recommending courses of action.
Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
Oversee and complete special projects, including setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
Prepare reports by collecting, analyzing, and summarizing data and trends.
Maintain awareness of existing and new legislation and ensure compliance with local legal requirements, including anticipating, enforcing, and advising management on needed actions.
Ensure new hires are properly onboarded, with a focus on the new-hire experience.
Review and file new-hire paperwork in collaboration with payroll and legal vendors.
Administer the Employee Satisfaction Survey and focus groups.
Address employee relations matters, employee concerns, disciplinary issues, and performance issues as they arise.
Update or revise employment policies and procedures as required by law or business needs.
Maintain a positive culture by managing day-to-day office tasks as needed.
Assist with the payroll process.
Assist with offboarding and onboarding.
Issue administrative documents related to COVID-19, government certificates, and office or business matters in alignment with Colombian law.
Review and approve HR applications.