HR Generalist - Dallas

IFCO•Dallas, TX

About The Position

The HR Generalist delivers high-quality HR support to IFCO’s Dallas service center, ensures compliance with company policies, and facilitates effective communication among peers, managers, and customers. The position works under the direction of the Human Resources Manager and General Manager and supports routine HR functions, including recruitment and retention, payroll, benefits, employee relations, workers’ compensation, employee engagement, and training. The role partners with service center managers to maintain staffing levels, support hourly employees, and promote fair, respectful, and legally compliant workplace practices. It also maintains employee information and HR records, administers recruiting, onboarding, payroll, benefits, disciplinary, termination, and workers’ compensation processes, and provides reporting on payroll and timekeeping. IFCO is a market leader in reusable packaging containers for fresh food. The company describes its products as helping improve food transport safety, reduce food waste and packaging materials, extend product lifespan, and lower carbon emissions. IFCO offers a competitive benefits package, a team environment, and leadership growth opportunities, and states its commitment to diversity, equity, and inclusion.

Requirements

  • At least 4 years of progressively responsible HR Generalist experience.
  • At least 2 years of experience with HR duties such as new-hire and termination processing, FMLA tracking, workers’ compensation administration, employee recognition programs, and employee dispute resolution.
  • Knowledge of current laws and regulations governing HR matters, including federal and state employment law.
  • Strong written, verbal, and presentation skills.
  • Ability to build relationships with all levels of management and staff.
  • Ability to use HRIS systems to provide meaningful metrics and reporting for upper management.
  • Knowledge of HR processes, including performance management, compensation, and employee engagement.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, and negotiate or influence appropriate outcomes.
  • Computer literacy and proficiency with standard business applications, including Microsoft Office, Excel, Word, PowerPoint, Outlook, and the internet.
  • Planning and organizational skills; ability to work independently and as part of a team, prioritize tasks, meet demanding timelines, solve employee-related problems, perform multiple tasks, and stay self-motivated.
  • English and Spanish language proficiency required.

Nice To Haves

  • Bachelor’s degree in human resources, business, organizational development, or industrial/organizational psychology preferred.
  • PHR or SPHR certification preferred.
  • Experience in a mid-size (200+ employee), non-union warehouse/distribution center or manufacturing environment strongly preferred.
  • Previous experience providing HR support to off-site employees preferred.

Responsibilities

  • Work with service centers to ensure adequate staffing levels.
  • Maintain hourly job descriptions in alignment with organizational objectives and compensation programs.
  • Manage all phases of recruiting and onboarding.
  • Recommend and manage recruitment sources, support staffing plans, and assist with monitoring recruiting vendors, job posting sites, and applicant tracking systems.
  • Assist in developing and administering legally appropriate HR policies and procedures, applied consistently across the organization.
  • Advise and mediate management and staff on hourly employee relations matters, recommending actions and resolutions with guidance from the HR Corporate team.
  • Administer disciplinary measures and terminations.
  • Coordinate the scheduling and presentation of HR-related training and development initiatives at service centers.
  • Work with service center managers to promote employee engagement and address potential retention issues.
  • Oversee workers’ compensation processes and claims at service centers.
  • Promote IFCO benefits plans and assist hourly employees with enrollment.
  • Maintain HR information systems and employee information to ensure data validity.
  • Enter, correct, and approve payroll information for hourly positions.
  • Process hires and terminations in HR systems and ensure data validity.
  • Promote location policies, procedures, and programs to support fairness, respect, and legal compliance.
  • Complete daily, weekly, and monthly reporting, including payroll and time-and-attendance timekeeping.

Benefits

  • Medical, dental, and vision benefits beginning on the first day of the month after hire.
  • 401(k) match with immediate vesting.
  • Annual bonus potential.
  • Merit increases.
  • Team environment with leadership growth opportunities.
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