HR Generalist

Parks Heating Cooling Plumbing & Electric • Indian Trail, NC

12d

About The Position

Parks Heating, Cooling, Plumbing & Electrical is seeking an HR Generalist to oversee the full scope of the company’s HR function. The role partners with leadership, supports employees, and helps shape a workplace where employees can build long careers. Responsibilities span onboarding and offboarding, employee relations, benefits and employee programs, leadership guidance on HR matters, HRIS maintenance, full-cycle recruiting, employee celebrations and company meetings, and administration of company policies. The position reports directly to the General Manager and the Operations Manager.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field; an HR certification may be considered in lieu of a degree.
• Five or more years of Human Resources experience.
• At least two years of full-cycle recruiting experience, with a proven ability to attract, evaluate, and hire strong talent.
• Hands-on experience using ADP or a similar HRIS platform for employee management, including onboarding, recordkeeping, and benefits administration.
• Demonstrated experience handling employee relations issues, including investigations, corrective action guidance, and fair and confidential resolution of concerns.
• Working knowledge of federal and state employment law and core Human Resources principles, including workers’ compensation.
• Ability to pass a background check.
• Discretion and professionalism in handling confidential information.
• Ability to manage multiple projects in a fast-paced, dynamic environment.
• Willingness to learn and commitment to employee engagement, productivity, and efficiency.
• Proficiency in the Microsoft Office suite.

Nice To Haves

• HR experience within the trades or home services industry, such as HVAC, electrical, or plumbing, is highly desirable.

Responsibilities

• Lead the HR department and be accountable for its results; develop, implement, and administer HR policies, procedures, and programs, and provide policy guidance and interpretation across the organization.
• Advise employees and managers on HR policies, programs, and procedures; conduct investigations, guide corrective action, resolve employee issues promptly, and escalate complex matters appropriately.
• Partner with management and employees to strengthen working relationships, build morale, and support productivity and retention.
• Stay current on federal, North Carolina, and other applicable state employment laws and company policies, and ensure required postings are maintained throughout company facilities.
• Manage full-cycle recruiting, including partnering with hiring managers, writing job postings, sourcing, screening, interviewing, extending offers, and supporting a seamless transition into onboarding.
• Coordinate employee training and development programs.
• Maintain accurate employee records and data in ADP to support onboarding, benefits administration, and HR reporting.
• Coordinate and schedule company events, process unemployment and workers’ compensation claims, route HR correspondence to the appropriate parties, often payroll, and create and distribute company communications.
• Perform additional duties and responsibilities as assigned.

Benefits

• Competitive compensation based on experience, with salary plus weekly incentives.
• Company vehicle and gas card.
• Health, dental, and vision benefits.
• Paid time off and paid holidays.
• 401(k) with company match.
• Career growth and advancement potential.
• Collaborative, team-oriented culture built on accountability, professionalism, and customer care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level