HR Generalist

NationsBenefits•Plantation, FL

8d•Onsite

About The Position

NationsBenefits is a rapidly growing company in the Healthcare Fintech sector, specializing in supplemental benefits, flex cards, and member engagement solutions. We collaborate with managed care organizations to offer innovative healthcare solutions that enhance growth, improve outcomes, reduce costs, and provide value to members. Our offerings include supplemental benefits, fintech payment platforms, and member engagement solutions designed to help health plans deliver high-quality benefits that address social determinants of health and boost member satisfaction and health outcomes. Our robust infrastructure, proprietary technology, and service model enable health plan partners to deliver value-based care to millions. We foster a supportive work environment that attracts top talent and encourages contributions to premier service for both internal and external customers, aiming to positively transform the healthcare industry. We provide internal career advancement opportunities across our US, South America, and India locations. This specific role is based in Plantation, FL.

Requirements

Bachelor’s degree in human resources, Business Administration, or a related field.
5 -7 years of progressive HR Generalist experience.
Must have HR experience supporting retail setting.
Solid working knowledge of FMLA, state leave laws, and general HR compliance requirements.
Experience of partnering with third-party leave administrators; prior experience with Lincoln Financial Group is strongly preferred.
Excellent written and verbal communication, organizational, and time-management skills.
Demonstrated ability to manage sensitive and confidential information with discretion and professionalism.
Proficiency with UKG HRIS platforms and standard office productivity tools.

Nice To Haves

HR certification such as PHR, SHRM-CP, or equivalent is a plus.
Experience supporting employees across multiple U.S. states.
Working knowledge of payroll and benefits administration processes.

Responsibilities

Act as the primary internal point of contact for employees and managers on all leave of absence (LOA) matters, partnering closely with Lincoln Financial Group to administer FMLA, state-mandated leaves, parental leave, military leave, and company-sponsored leave programs.
Manage end-to-end employee and manager communications related to leaves of absence, including eligibility determination, documentation requirements, timelines, status updates, return-to-work coordination, and case resolution.
Educate employees and people leaders on leave policies, procedures, and expectations to ensure consistent understanding and compliance.
Serve as the initial intake point for employee relations matters by gathering relevant information, documenting concerns, and escalating issues appropriately in accordance with company guidelines.
Provide clear guidance on HR policies, procedures, and general employee inquiries while maintaining strict confidentiality and professionalism.
Analyze trends in employee inquiries and recommend enhancements to HR processes, policies, or communications to improve the employee experience.
Provide day-to-day HR operational support across the employee lifecycle, including onboarding, offboarding, job changes, and internal transfers.
Support benefits administration activities, including open enrollment, ongoing employee support, and benefits education.
Assist with performance management and talent processes such as goal setting, performance reviews, and manager coaching.
Maintain accurate and up-to-date employee records, support HR audits, reporting, and compliance requirements.
Assist with HR policy updates, employee handbook maintenance, and the development and rollout of HR communications.
Support HR initiatives and projects, including engagement surveys, training coordination, compliance initiatives, and HR system updates.
Act as a backup to other HR team members to ensure continuity of critical HR operations.