HR Generalist II

Cleveland Clinic•Cleveland, OH

5d•Onsite

About The Position

The HR Generalist II supports human resources strategies and workforce needs for assigned institutes, divisions, and/or hospitals. The role serves as program manager for one or more HR-specific programs and provides counsel and direction to management on HR functions. It supports caregiver relations, compensation, performance management and development, team effectiveness, and caregiver engagement. The position is based at Cleveland Clinic Main Campus in Cleveland and works Monday through Friday, 8:00 a.m. to 5:00 p.m. Under the direction of the Director HR Services, the HR Generalist supports the HR strategic plan and established Objectives & Key Results for assigned areas. The role advises on performance management, disciplinary actions, performance improvement plans, investigations, conflict resolution, and HR policies and programs. It works with HR center of excellence partners, legal, talent acquisition, compensation, business leaders, and organizational committees to support employee programs, workforce planning, regulatory compliance, training, and accreditation surveys. The role also uses HR systems and reports to analyze workforce and business metrics and provide recommendations to HR and business leadership. The position requires travel throughout the hospital system and, in some locations, off-site. It involves stationary work for extended periods and operating computers and other office equipment.

Requirements

Bachelor’s degree in Human Resources, Business, or a related field and five years of progressive HR experience; or a high school diploma/GED and nine years of experience; or an associate’s degree and seven years of experience.
Knowledge of employment and labor laws, including EEO, FLSA, OSHA, FMLA, ADA, and NLRA.
Strong critical-thinking, relationship-building, communication, group-facilitation, and presentation skills.
Proficiency in Microsoft Office applications.

Nice To Haves

Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), or SHRM Senior Certified Professional (SHRM-SCP) certification.

Responsibilities

Support the HR strategic plan and established Objectives & Key Results for assigned areas under the direction of the Director HR Services.
Serve as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.
Counsel client groups and facilitate conflict resolutions.
Interpret and advise on policies and programs covering all aspects of Human Resource Management.
Conduct investigations and make recommendations to business leaders.
Facilitate the Right of Review process.
Build and maintain relationships with human resources center of excellence partners and communicate programs and their implementation to employees.
Navigate and pull reports from systems such as Kronos, HRIS (Workday), and My Learning.
Analyze HR and business metrics and provide recommendations to the HR Director and leadership.
Support regulatory practices that promote fair and equitable treatment of caregivers, and maintain regulatory knowledge and expertise.
Partner with the legal department as needed or required.
Determine development needs for organizational segments and provide developmental training.
Support workforce planning, including partnering with talent acquisition and compensation to review promotion, equity review, and job reclassification requests and provide recommendations to leadership.
Support regulatory and accreditation surveys, including Joint Commission, CMS, and ODH surveys.
Monitor compliance with organizational initiatives, including compliance modules, flu vaccination, and engagement.
Participate in organizational leadership councils and committees as appropriate.