HR Director

Crisp Recruit•Springfield, MA

About The Position

Alekman DiTusa LLC is a Springfield, Massachusetts-based personal injury law firm focused on personal injury and wrongful death matters. The HR Director will develop and execute HR strategies that support the firm’s mission, workplace culture, growth, and strategic objectives. Reporting directly to the Chief Operating Officer, this role oversees the human resources function and traditional office management responsibilities, in collaboration with the Practice Manager and firm leadership. The position provides HR guidance across departments but does not assume responsibility for legal practice management or other departmental operations. The HR Director will serve as the firm’s primary HR resource, address employee matters, develop HR policies and processes for leadership approval, manage employee lifecycle activities, oversee existing ADP payroll and benefits administration, and coordinate traditional office operations. The role will also help establish HR structures, strengthen employee retention, support organizational change, and contribute to the firm’s continued growth while preserving its established culture.

Requirements

  • Substantial hands-on HR experience, preferably in professional services or service-oriented environments.
  • Demonstrated ability to independently manage employee relations, performance issues, and HR operations.
  • Strong knowledge of employment laws, HR compliance requirements, and appropriate employee documentation practices.
  • Experience developing HR policies, progressive discipline procedures, performance management processes, and employee handbooks.
  • Demonstrated ability to handle sensitive employee matters, provide sound HR guidance, and maintain professionalism and confidentiality.
  • Proven experience implementing organizational changes, establishing structured HR processes, and gaining leadership support.
  • Ability to confidently advise senior leadership, navigate challenging conversations, and maintain appropriate HR boundaries.
  • Willingness and ability to manage day-to-day HR administration and traditional office management responsibilities alongside strategic initiatives.

Responsibilities

  • Serve as the firm’s primary HR resource, address sensitive employee matters, advise leadership, and ensure personnel issues are handled consistently and professionally.
  • Develop and recommend progressive discipline procedures, performance improvement processes, and consistent documentation practices; implement approved changes.
  • Assess existing HR practices and recommend and develop policies, procedures, and an employee handbook for leadership approval; implement approved changes and maintain awareness of employment laws and compliance requirements.
  • Coordinate and manage traditional office operations, including supplies, equipment, utilities, employee events, and day-to-day administrative needs; help establish efficient processes as the firm grows.
  • Coordinate employee onboarding, hiring and termination processes, and other HR activities throughout the employee lifecycle.
  • Oversee existing ADP payroll and benefits administration and support leadership with compensation-related processes, reporting, and potential attorney compensation models.
  • Introduce practical HR structures, improve workflows, and build leadership and employee support for organizational changes.
  • Partner with the COO, Practice Manager, and department leaders to provide HR guidance, clarify responsibilities, and support consistent employee management.
  • Identify opportunities to strengthen HR systems, support employee retention, and contribute to the firm’s growth while preserving its established culture.

Benefits

  • Established employee benefits program.
  • Potential year-end bonuses based on firm performance, growth, and other applicable factors.
  • Opportunities for annual compensation reviews and performance-based increases.
  • Opportunity to work closely with firm leadership and contribute to organizational improvements.
  • Opportunity to develop the HR function as the firm grows.
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