HR Director

Baker Engineering LLC.•Holland, MI

About The Position

The Human Resources Director serves as the senior HR leader for Zip Xpress and affiliated companies, providing strategic direction and operational oversight across all human resource functions. The role supports routine HR administration and partners with executive leadership to align people strategies with business objectives while fostering accountability, development, safety, engagement, and exceptional service. The HR Director leads the design, governance, and continuous improvement of core HR programs, including compliance, payroll, benefits, talent acquisition, retention, employee relations, policy development, organizational development, and workforce planning. The position also supports DOT-regulated workforce requirements and safety-focused employee programs, and directly reports to the President.

Requirements

5–8+ years of human resource management experience with progressive advancement in responsibilities and a proven record.
3–5+ years of leadership experience.
Ability to effectively manage teams and build relationships at all levels of the company.
Exceptional communication and people skills.
Ability to manage confidential matters with discretion and professionalism.
Strong problem-solving and conflict-resolution skills.
Bachelor's degree in human resources or a related field.
In-depth knowledge of labor law and HR best practices.
Familiarity with HRIS platforms and practical experience working within HRIS systems.

Nice To Haves

SHRM-CP certification.
Experience in the trucking and transportation and/or warehousing industry.
Experience with ADP payroll systems.
Knowledge of DOT and FMCSA rules and regulations.

Responsibilities

Ensure compliance with local, state, and federal regulations and employment laws, including ADA, EEO, FMLA, and FLSA.
Support payroll administration, ensuring accuracy, compliance, and efficiency.
Maintain and enhance employee benefits programs, including compensation, health insurance, PTO, and expense reimbursement.
Manage leaves, including FMLA, short-term disability, bereavement, and unpaid leaves of absence.
Manage staffing efforts in support of company people leaders, including interviewing, hiring, evaluating candidates, drafting or assisting with job descriptions, conducting pay analyses, and advising on attracting talent.
Design and implement employee retention strategies.
Oversee employee disciplinary meetings, terminations, and investigations.
Advise leaders on complex workplace issues; oversee investigations and corrective action; strengthen retention practices; and ensure decisions are consistent, compliant, fair, and aligned with company values.
Support, guide, and mentor HR staff, using performance management tools to provide guidance and constructive feedback.
Maintain knowledge of HR trends, best practices, regulatory changes, and relevant HR systems advancements.
Develop, implement, and support company personnel policies and procedures.
Partner with operations leadership on DOT-regulated workforce requirements, FMCSA-related employment practices, workforce planning, and safety-focused employee programs.
Develop and implement processes and systems to assess individual performance and provide training to develop organizational talent.
Assist and coach the leadership team on performance and salary reviews.
Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Champion a culture of respect, accountability, service, safety, innovation, and continuous improvement, and support employee engagement initiatives and events across affiliated companies.
Perform other duties as assigned and/or requested.