HR Director

HR Director•San Diego, CA

5h•Remote

About The Position

The HR Director is responsible for leading the day-to-day execution of all HR operations, including employee relations, workers’ compensation, recruiting, compliance, and HR administration. This role serves as the primary owner of HR and WC casework, ensuring timely resolution, risk mitigation, and consistent application of company policies. The HR Director partners closely with the VP of HR to drive strategy, manage risk, and support organizational growth, while acting as the operational backbone of the HR function. The HR Director is accountable for driving umano’s standards of safety, service, and integrity. This leader partners closely with executive leadership to drive employee health, satisfaction, compliance, safety, benefits, training, growth, client relationships, and scalability.

Requirements

5–10+ years of progressive HR experience, including employee relations and workers’ compensation
Strong experience managing high-volume, multi-site HR operations
Deep knowledge of employment law, compliance, and risk mitigation
Experience with HRIS, applicant tracking systems, and case management tools
Proven ability to handle sensitive situations with sound judgment and professionalism
Strong decision-making and problem-solving skills
Ability to manage high workload volume with urgency and accuracy
Excellent communication and interpersonal skills
High attention to detail and organizational discipline
Ability to influence and support leaders at all levels

Responsibilities

Management of HR cases, including intake, investigation, action planning, resolution, and documentation
Serve as the first point of escalation for employee relations issues across all sites, escalating to VP of HR where required
Ensure consistent, legally compliant handling of discipline, terminations, and policy enforcement
Manage high-volume HR communications, including employee inquiries, manager support, and urgent escalations
Oversee WC casework, including intake, claim management, follow-ups, and resolution
Partner with insurance carriers, adjusters, and internal stakeholders to reduce claim exposure and cost
Track and manage light duty programs and return-to-work timelines
Analyze trends and implement proactive safety and cost-reduction strategies
Manage recruiting systems, processes, and team performance
Oversee background checks, drug screening, and onboarding compliance
Monitor recruiting metrics and drive improvements in speed, quality, and cost
Support hiring needs in partnership with the VP of HR, Manager of Recruiting, and recruiting Team
Oversee administration of benefits programs, including FMLA, 401(k), and compliance-related notices
Ensure accurate and timely processing of benefit changes and vendor coordination
Support open enrollment execution and ongoing benefits operations
Ensure compliance with all federal, state, and local employment laws
Support litigation, wage claims, audits, and regulatory reporting
Maintain accurate documentation and reporting across HR and WC activities
Identify risk trends and proactively implement corrective actions
Oversee HRIS and related systems (e.g., payroll, recruiting, compliance platforms)
Ensure data accuracy, reporting integrity, and process efficiency
Manage routine administrative functions, including approvals, verifications, and system updates
Provide ongoing support, coaching, and guidance to site managers
Ensure training compliance and address gaps in high-risk locations
Partner with operations to improve employee performance and reduce turnover