HR Coordinator

Bright Horizons Children's Centers•Newton, NE

23d•$46,000 - $54,000•Remote

About The Position

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference . The HR Coordinator will provide general HR administration and customer support for Bright Horizons when it comes to end-to-end HR policies and procedures. This is a Remote position available in the United States.

Requirements

Ability to function independently, often without direct supervision, when communicating with internal and external customers. Most decisions will be made under the advisement of a supervisor
Strong interpersonal and customer service skills
Working knowledge of Microsoft Office Suite products: Excel, Word, PowerPoint, etc.
Ability to handle data with confidentiality

Nice To Haves

Bachelor's Degree in Human Resources
1-2 years customer service experience
Bi-lingual helpful; but not required

Responsibilities

Review employee requests in our HR database and assign to appropriate queues
Provide initial contact and support for customers dealing with sensitive and confidential information relating to HR issues and escalate to a supervisor as appropriate as appropriate.
Respond to internal and external HR related inquiries or requests and provide assistance through multiple channels (ie, phone, email, One Support)
Performs administrative transactions, audits and in some cases, data maintenance of HR Data
Continually utilizes knowledge management tools and contributes new, revised or updated information to maintain accuracy and consistency in knowledge in support of customers
Ensure that all Bright Horizons’ policies and procedures are followed and that employees are treated fairly in line with policies and our HEART Principles