HR Clerk

House of Raeford Farms•Vienna, GA

About The Position

The HR Coordinator supports the Human Resources function and assists employees with hiring, onboarding, orientation, benefits, payroll, timekeeping, and general HR processes. The role is an important point of contact for employees and provides accurate, consistent, and professional information about company policies, benefits, payroll procedures, attendance expectations, safety requirements, and workplace practices. The coordinator maintains confidentiality and accurate documentation, follows established HR policies and procedures, and escalates employee concerns or matters requiring management review. The role supports new-hire orientation and onboarding, benefits education and enrollment, payroll and timekeeping inquiries, employee relations, recruitment, employee engagement, and retention initiatives. It works with HR, Payroll, Safety, Operations, and other applicable departments to support employees and HR activities. The position requires work on second shift and may involve supporting orientation, onboarding, and employee needs according to the necessary schedule. The work may take place in an office and operational or plant environment, including walking through the facility and interacting with employees in production and other operational areas. Employees must follow applicable safety, PPE, sanitation, and workplace requirements.

Requirements

High school diploma or equivalent required or preferred, depending on company requirements.
Must be able to work second shift.
FMLA experience.
Strong verbal and written communication skills.
Ability to explain policies, procedures, and processes clearly and professionally.
Ability to work effectively with employees from diverse backgrounds.
Strong organizational skills and attention to detail.
Basic to intermediate computer skills and ability to learn HRIS, payroll, benefits, and other company systems.
Ability to handle confidential information appropriately.
Ability to exercise sound judgment and recognize when an issue should be escalated to HR management.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Ability to work in an office and operational or plant environment as required.
May require frequent walking throughout the facility and interaction with employees in production and other operational areas.
Ability to work the schedule necessary to support orientation, onboarding, and employee needs.
Must comply with applicable company safety, PPE, sanitation, and workplace requirements.

Nice To Haves

Previous experience in Human Resources, employee relations, benefits, recruiting, onboarding, payroll support, customer service, or a related field.
Experience in a manufacturing, food-processing, poultry, warehouse, or other fast-paced operational environment.
ADP experience.
Bilingual English/Spanish/Creole skills, based on workforce needs.

Responsibilities

Conduct or assist with new-hire orientation in accordance with established company procedures.
Explain company policies, procedures, attendance expectations, workplace conduct, safety requirements, PPE, sanitation, and general employment expectations to new employees.
Provide onboarding forms and help employees complete documentation accurately and on time.
Verify that required onboarding documentation is completed and submitted properly.
Coordinate onboarding activities with Human Resources, Payroll, Safety, Operations, and other applicable departments.
Provide consistent and accurate information during onboarding and assist employees in accessing HR, payroll, benefits, and other company systems.
Educate employees about available benefits, including health, dental, vision, retirement, paid time off, and other company-sponsored programs.
Assist employees with benefits enrollment and explain procedures, deadlines, and available resources.
Refer benefits eligibility, coverage disputes, claims, and matters requiring plan interpretation to the appropriate HR representative or benefits administrator.
Maintain confidential and accurate benefits records and documentation.
Explain general payroll procedures, pay schedules, timekeeping requirements, and applicable deductions.
Assist employees with general timekeeping and payroll questions and refer corrections, wage disputes, tax matters, and other payroll issues to the appropriate Payroll or HR representative.
Respond professionally and respectfully to routine HR inquiries and employee questions.
Listen to employee concerns and document or escalate matters when appropriate.
Maintain professional boundaries and avoid making employment decisions outside the position's authority.
Immediately escalate complaints involving harassment, discrimination, retaliation, workplace violence, threats, safety concerns, wage and hour matters, or other potentially serious employee relations issues to HR management.
Assist HR management with investigations, employee communications, documentation, and other assigned HR activities.
Support recruitment, employee engagement, retention, and other HR initiatives.
Maintain confidentiality when handling employee, benefit, payroll, and personal information.
Comply with company safety, PPE, sanitation, workplace, and other applicable requirements.