HR Clerk

Casino Del Sol•Tucson, AZ

About The Position

The HR Clerk provides receptionist and administrative support to the Human Resources office under the general supervision of the Human Resources Manager/Director. The role supports applicants, team members, leaders, visitors, and HR staff by responding to routine inquiries, assisting with applications, maintaining records and files, and carrying out general clerical duties. The clerk also assists with recruitment and hiring activities, office supplies and equipment, department communications, and special projects. The position requires strict confidentiality, professional customer service, and the ability to work collaboratively and independently in a fast-paced environment. The role may involve working at other CDS properties or events and a schedule that accommodates department needs, including shift changes, weekends, holidays, special events, and overtime as needed.

Requirements

One year of clerical experience in a high-volume setting.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Experience working in a high-pressure, fast-paced environment.
Employment eligibility in the U.S.
Ability to obtain and retain a valid gaming license.
Ability to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
Ability to work a schedule that fits department needs, potentially including shift changes, weekends, holidays, special events, and overtime as needed.
Knowledge of standard office practices, procedures, and recordkeeping methods.
Basic knowledge of human resources administrative practices and procedures.
Proficiency in Microsoft Office applications and ability to learn HR information systems and other business software.
Business English skills, including grammar, spelling, punctuation, and preparation of basic written correspondence.
Strong organizational, filing, recordkeeping, planning, and time-management skills.
Effective verbal, written, telephone, and interpersonal communication skills.
Ability to maintain confidentiality and handle sensitive applicant, team member, and HR information appropriately.
Ability to accurately enter, organize, maintain, file, and retrieve electronic and paper records using established filing systems.
Ability to understand and follow instructions, procedures, and assigned priorities.
Ability to perform routine mathematical calculations and review documents for accuracy and completeness.
Ability to provide professional, courteous, and responsive customer support and maintain positive working relationships.
Ability to prioritize assignments, manage multiple tasks, meet deadlines, and complete work accurately and efficiently.
Ability to exercise sound judgment within assigned responsibilities and refer matters requiring HR interpretation or decision-making.
Ability to operate standard office equipment and use technology needed for assigned duties.
Ability to work effectively independently and collaboratively.
Ability to maintain a positive, professional image while representing the HR department and Casino Del Sol.
Ability to sit, walk, or stand for extended periods; travel to other CDS properties or events as necessary; lift and carry items weighing up to 15 pounds; read and interpret computer and printed information; and operate office equipment including keyboards, phones, and printers.

Nice To Haves

High school diploma or G.E.D.
Spanish-speaking ability.

Responsibilities

Provide reception and administrative support for the Human Resources office and greet and assist applicants, team members, leaders, and visitors.
Respond to routine inquiries about available positions, application procedures, HR office processes, and general HR information; refer complex matters to the appropriate HR representative.
Perform clerical duties such as answering calls, preparing correspondence, responding to email, copying, scanning, filing, and distributing documents.
Assist applicants with the application process, including use of computers and other HR lobby resources.
Maintain accurate, organized HR files, records, and documents in accordance with established procedures and retention requirements.
Perform routine data entry and update HR records, spreadsheets, tracking logs, and other information.
Review documents for completeness and accuracy and identify missing or incomplete information.
Assist with recruitment and hiring activities, including preparing materials, supporting applicants, and scheduling interviews, appointments, or meetings.
Assist HR management and staff with correspondence, documents, reports, file folders, packets, and other HR materials.
Maintain HR bulletin boards by removing outdated materials and posting current, approved communications.
Process and distribute incoming and outgoing mail and other department correspondence.
Monitor HR office supplies, anticipate needs, and submit supply requests; assist with inventory of equipment, supplies, and other resources.
Operate standard office equipment and coordinate routine maintenance or repair needs, or notify the supervisor when outside assistance is needed.
Keep common HR areas, including the lobby, work areas, and file room, professional, organized, and orderly.
Perform assigned office opening and closing procedures, including securing office areas and confidential records.
Maintain strict confidentiality of applicant and team member information, HR records, documents, conversations, and other sensitive information.
Work collaboratively with HR team members and other departments to support an efficient, professional, service-oriented work environment.
Assist HR management and staff with special projects, department initiatives, and other administrative assignments.
Perform other job-related duties as assigned.