HR Clerk

House of Raeford • Vienna, GA

1d • Onsite

About The Position

The HR Coordinator supports the Human Resources function by assisting employees throughout hiring, onboarding, orientation, benefits, and general HR processes. The role serves as an important point of contact, providing accurate, consistent, and professional information regarding company policies, benefits, payroll procedures, attendance expectations, safety requirements, and workplace practices. The HR Coordinator maintains confidentiality, follows established HR policies and procedures, keeps accurate documentation, and escalates employee concerns or matters requiring management review. The position requires professionalism, organization, approachability, attention to detail, and effective communication with employees from diverse backgrounds. Bilingual English/Spanish/Creole skills are strongly preferred based on workforce needs.

The position supports new-hire orientation and onboarding, benefits education and enrollment, payroll and timekeeping questions, employee relations, and other HR activities. It may involve working in both an office and operational or plant environment, frequent walking throughout the facility, and interaction with employees in production and other operational areas. The employee must comply with company safety, PPE, sanitation, and workplace requirements. The schedule must support orientation, onboarding, and employee needs, and the role must be able to work second shift.

Requirements

• Must be able to work second shift.
• FMLA experience.
• High school diploma or equivalent required or preferred based on company requirements.
• Previous experience in Human Resources, employee relations, benefits, recruiting, onboarding, payroll support, customer service, or a related field preferred.
• Strong verbal and written communication skills.
• Ability to explain policies, procedures, and processes clearly and professionally.
• Ability to work effectively with employees from diverse backgrounds.
• Strong organizational skills and attention to detail.
• Basic to intermediate computer skills and ability to learn HRIS, payroll, benefits, and other company systems.
• Ability to handle confidential information appropriately.
• Ability to exercise sound judgment and recognize when an issue should be escalated to HR management.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Ability to work in an office and operational/plant environment as required.
• May require frequent walking throughout the facility and interaction with employees in production and other operational areas.
• Ability to work the schedule necessary to support orientation, onboarding, and employee needs.
• Must comply with applicable company safety, PPE, sanitation, and workplace requirements.

Nice To Haves

• Previous experience in Human Resources, employee relations, benefits, recruiting, onboarding, payroll support, customer service, or a related field.
• Experience in a manufacturing, food-processing, poultry, warehouse, or other fast-paced operational environment.
• ADP experience.
• Bilingual English/Spanish/Creole skills, based on business and workforce needs.
• High school diploma or equivalent, depending on company requirements.

Responsibilities

• Conduct and/or assist with new-hire orientation in accordance with established company procedures.
• Provide new employees with information about company policies, procedures, attendance expectations, workplace conduct, safety requirements, PPE, sanitation, and general employment expectations.
• Provide required onboarding forms and assist employees in completing documentation accurately and on time.
• Verify that required onboarding documentation is complete and properly submitted.
• Coordinate onboarding activities with Human Resources, Payroll, Safety, Operations, and other applicable departments.
• Ensure employees receive consistent and accurate information during onboarding.
• Assist employees with access to applicable HR, payroll, benefits, and other company systems.
• Provide general education about employee benefits, including health, dental, vision, retirement, paid time off, and other company-sponsored programs.
• Assist employees with benefits enrollment and provide information about procedures, deadlines, and available resources.
• Refer benefit eligibility, coverage disputes, claims, or matters requiring plan interpretation to the appropriate HR representative or benefits administrator.
• Maintain confidentiality and accurate records concerning employee benefits and personal information.
• Explain general payroll procedures, pay schedules, timekeeping requirements, and applicable deductions.
• Assist employees with general questions about timekeeping and payroll processes.
• Refer payroll corrections, wage disputes, tax matters, and other payroll issues to the appropriate Payroll or HR representative.
• Respond professionally, respectfully, and consistently to employee questions and routine HR inquiries.
• Listen to employee concerns and document or escalate matters when appropriate.
• Maintain professional boundaries and avoid making employment decisions outside the authority of the position.
• Immediately escalate complaints or concerns involving harassment, discrimination, retaliation, workplace violence, threats, safety concerns, wage and hour matters, or other potentially serious employee relations issues to HR management.
• Assist HR management with investigations, employee communications, documentation, and other assigned HR activities.
• Support recruitment, employee engagement, retention, and other HR initiatives.
• Comply with company safety, PPE, sanitation, workplace, and standards-of-conduct requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED