HR Business Partner

Camping World Holdings, Inc.•Chicago, IL
•$91,800 - $140,700

About The Position

The HR Business Partner supports field leadership across multiple locations by executing core HR processes and providing day-to-day HR support. Reporting to the HR Director, the role handles employee relations matters, supports talent processes, and helps ensure that HR policies and procedures are applied consistently and accurately. This is a high-execution role requiring strong administrative capabilities, accurate documentation, timely follow-through, and the ability to manage a high volume of requests. The HR Business Partner focuses on operational excellence, compliance, responsiveness to business needs, and consistency across a large, multi-site environment. Camping World is an RV and outdoor lifestyle retailer with more than 190 U.S. locations and more than 2,500 service bays. The company supports customers through RV sales, service and maintenance, parts and accessories, protection plans, and ownership resources.

Requirements

  • Bachelor’s degree in human resources, business administration, or equivalent experience.
  • At least 4 years of HR experience in high-volume, multi-site environments supporting at least 500–1,000 employees.
  • Strong administrative and organizational skills, with the ability to manage multiple priorities simultaneously.
  • Ability to handle employee relations issues with appropriate documentation and risk awareness.
  • Ability to maintain confidentiality and manage sensitive information with discretion.
  • Knowledge of federal, state, and local laws and statutes governing employment policies and practices.
  • Strong business acumen and competency in Microsoft Suite, including Word, Excel, PowerPoint, Teams, and Power BI.
  • Proven ability to collaborate and communicate effectively with field leaders, COEs, and HR Directors/HRBPs.
  • Strong execution, follow-through, and attention to detail; ability to manage high-volume workloads and competing priorities with urgency and responsiveness.
  • Data literacy, critical-thinking skills, and the ability to provide analysis and recommendations and influence others toward positive outcomes.

Nice To Haves

  • Experience in retail, distribution, warehouse, grocery, or similar operational environments with a fast-paced, front-line workforce.
  • PHR or SHRM-CP certification.
  • Experience with Workday.

Responsibilities

  • Support leaders and employees with day-to-day HR needs, including policy interpretation, performance management, employee relations, and general HR inquiries.
  • Support the employee relations team with investigations and complex employee issues, and recommend or implement courses of action based on investigation results.
  • Maintain accurate and timely updates in HR systems and ensure HR documentation is completed accurately and within required timeframes.
  • Support new store openings, acquisitions, and staffing activities by coordinating HR-related tasks and documentation.
  • Conduct field visits as needed to support HR process execution, guide leaders, and support team members.
  • Partner with HR Centers of Expertise (COEs) to ensure proper handling of escalations and specialized HR processes.
  • Track and report basic HR metrics, including turnover, attendance, and employee relations trends, with field and leadership teams.
  • Ensure consistent application of company policies and compliance with federal, state, and local laws.

Benefits

  • Paid time off
  • 401(k)
  • Employee Assistance Program
  • Good Sam Roadside Assistance
  • Discounts
  • Paid parental leave, if eligibility requirements are met
  • Tuition reimbursement, if eligibility requirements are met
  • On-the-job training opportunities
  • Comprehensive benefits for full-time associates, including medical, dental, and vision coverage
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