HR Business Partner - Hybrid

Blue Cross Blue Shield of Arizona•Phoenix, AZ

5d•Hybrid

About The Position

The HR Business Partner (HRBP) serves as a consultant and liaison to key business segments and leaders, supporting human resources programs and guidelines to help align and enable the business. The role supports staffing, performance management, employee relations, compensation, career development, survey action plans, organizational effectiveness, management development, and department restructuring. This is a full-time hybrid position requiring the employee to reside and work in Arizona. Hybrid individual contributors are required to work onsite at least once per week, though onsite requirements may change based on business needs and responsibilities. Full-time work is defined as at least 40 hours per week, plus additional hours as requested or needed to meet business requirements.

Requirements

At least 5 years of experience in business or human resources.
At least 2 years of experience supporting business leaders in an HR Business Partner capacity.
Experience in employee relations, performance management, and talent management.
High school diploma or GED.
Strong working knowledge of Word, Excel, and PowerPoint.
Strong working knowledge of HR software platforms such as Workday.
Aptitude for detailed organization, multitasking, and prioritizing tasks effectively.
Ability to thrive in an ambiguous and rapidly changing environment.
Excellent interpersonal skills and effective verbal and written communication skills.
Ability to manage multiple priorities, set personal goals, and work independently.
Ability to maintain confidentiality and privacy.
Ability to build credibility, respect, and rapport with business leaders.
Effective problem-solving skills and a solution-focused approach.
Ability to work in a fast-paced, changing, and sometimes complex environment and to implement change.
Willingness to work in other HR areas to support high-volume workload peaks.
Must reside and work in Arizona.

Nice To Haves

At least 8 years of experience in business or human resources.
Bachelor’s degree in human resources, business administration, organizational development, communications, or a related field.
PHR or SPHR certification.
SHRM-CP or SHRM-SCP certification.
Advanced PC proficiency.
Intermediate proficiency in HRIS software.
Experience with the change management process.

Responsibilities

Build strong relationships with business leaders and support short- and long-term business objectives.
Coach leaders on empowering leadership teams and individual contributors to take on increasing responsibility.
Partner with leadership to develop strategies to retain high-performing individual contributors and attract appropriate talent for open roles.
Provide coaching to frontline and mid-level leaders.
Partner with the HR team to develop leaders and individual contributors and promote a culture reflecting organizational values.
Manage and resolve employee relations issues through timely, objective investigations, risk analysis, and regulatory compliance.
Partner with business segments on routines for restructuring, workforce planning, succession planning, and identifying potential gaps.
Create and review corrective action plans with leaders and support annual performance evaluations.
Provide day-to-day performance management guidance through coaching, career development, consulting, and corrective action.
Investigate and resolve human resources issues received through the compliance hotline.
Provide guidance and interpretation of HR policies and processes, including survey data, workability, ADA, FMLA, corrective action, performance management, staffing, and compensation.
Support implementation of HR programs and policies.
Maintain knowledge of legal requirements, reduce legal risks, and ensure regulatory compliance.
Partner with the legal and/or compliance department as needed.
Perform all other duties as assigned.