HR Business Partner - Hybrid

Blue Cross Blue Shield of Arizona•Phoenix, AZ

7d•Hybrid

About The Position

The HR Business Partner (HRBP) serves as a consultant and liaison to key business segments and leaders, supporting human resources programs and guidelines to help ensure the business is aligned and enabled. The role supports core HR processes, including staffing, performance management, employee relations, compensation, career development, survey action plans, organizational effectiveness, management development, and department restructuring. This is a hybrid position requiring the employee to reside and work in Arizona. Hybrid individual contributors are generally required to work onsite at least once per week, though onsite requirements may change based on business needs and job responsibilities. The position requires a full-time schedule of at least 40 hours per week, plus additional hours as requested or needed to meet business requirements.

Requirements

At least 5 years of experience in business or human resources.
At least 2 years supporting business leaders in an HR Business Partner capacity.
Experience in employee relations, performance management, and talent management.
High school diploma or GED.
Strong working knowledge of Word, Excel, and PowerPoint.
Strong working knowledge of HR software platforms such as Workday.
Ability to organize details, multitask, and prioritize effectively.
Ability to thrive in an ambiguous and rapidly changing environment.
Excellent interpersonal skills and effective verbal and written communication skills.
Ability to manage multiple priorities, set personal goals, and work independently.
Ability to maintain confidentiality and privacy.
Ability to build credibility, respect, and rapport with business leadership.
Effective problem-solving skills, including solution-focused approaches.
Ability to work effectively in a fast-paced, changing, and sometimes complex environment and to implement change.
Willingness to work in other HR areas during high-volume workload peaks.
Must reside and perform work within Arizona.
Must work at least 40 hours per week, with additional hours as requested or needed to meet business requirements.

Nice To Haves

8 years of experience in business or human resources.
Bachelor’s degree in human resources, business administration, organizational development, communications, or a related field.
PHR or SPHR certification.
SHRM-CP or SHRM-SCP certification.
Advanced PC proficiency.
Intermediate proficiency in HRIS software.
Experience with the change management process.

Responsibilities

Develop strong business relationships with leaders and support short- and long-term business objectives.
Coach leaders on empowering their leadership teams and individual contributors to take on increasing responsibility.
Partner with leadership to develop strategies that retain high-performing individual contributors and attract talent for open roles.
Provide coaching to frontline and mid-level leaders.
Partner with the HR team to develop leaders and individual contributors and promote a culture reflecting organizational values.
Manage and resolve employee relations issues through timely, thorough, and objective investigations; analyze risks and ensure regulatory compliance.
Partner with business segments on routines to discuss restructuring, workforce planning, succession planning, and other potential gaps.
Create and review corrective action plans with leaders and support individual contributor performance, including the annual performance evaluation.
Provide day-to-day performance management guidance through coaching, career development, consulting, and corrective action.
Investigate and resolve human resources issues received through the compliance hotline.
Provide HR policy guidance and interpretation on survey data, workability, ADA, FMLA, corrective action, performance management, staffing, and compensation processes.
Support implementation of HR programs and policies.
Maintain working knowledge of legal requirements, reduce legal risks, and ensure regulatory compliance; partner with legal or compliance as needed.
Work in other HR areas to support high-volume workload peaks.
Perform other duties as assigned.