HR Business Partner

Tranzact•Charlotte, NC
•Hybrid

About The Position

TRANZACT is seeking a Human Resources Business Partner to support multiple sales center locations and serve as a strategic partner to sales leadership. The role provides guidance on employee relations and policy interpretation, helps foster a positive workplace reflecting TRANZACT’s “Be Real” values, and promotes a strong employee experience. The HR Business Partner works closely with leaders and employees, partners with the broader Human Resources team to support consistent practices, represents the company at recruitment events, and helps deliver welcoming onboarding, including in-person orientations. This is a hybrid position based in Charlotte, North Carolina: the employee must work in each Charlotte office in person at least once a week and may work from home up to three days per week. High-volume periods may require additional in-office days.

Requirements

  • At least 3 years of HR-related experience in a professional setting.
  • Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
  • Ability to work in a fast-paced, results-oriented environment while balancing multiple priorities.
  • Strong ownership, follow-through, problem-solving, and initiative.
  • Consistency, honesty, integrity, and respect.
  • Passion for people and helping teams succeed.

Responsibilities

  • Collaborate with sales center leadership to understand goals, challenges, and day-to-day priorities, and provide balanced guidance and solutions.
  • Offer an HR perspective and confidently challenge ideas when needed to support sound decisions for employees and the organization.
  • Provide employee service and support that fosters a workplace aligned with company principles and culture.
  • Respond to employee inquiries and conflicts with consistency, empathy, and understanding.
  • Address employee concerns while maintaining a fair and respectful work environment and following established processes.
  • Partner with Human Resources colleagues to administer policies and procedures consistently across locations.
  • Represent TRANZACT at internal recruitment events in partnership with the recruiting team, engaging candidates and communicating the company’s culture, values, and opportunities.
  • Facilitate a welcoming onboarding experience for new hires, including in-person orientations and introductions.
  • Build collaborative relationships with supported teams and remain engaged with their needs.
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