HR Business Partner

Prestige Employee Administrators•Tampa, FL

About The Position

The HR Business Partner serves as the primary point of contact for PrestigePEO clients, managing day-to-day human resources activities for clients and worksite employees. The role provides consultation, guidance, and problem resolution for an assigned client portfolio, while coordinating service delivery with internal teams and supporting client relationships. PrestigePEO is a full-service Professional Employer Organization that provides integrated HR services, employee benefits, payroll administration, workers’ compensation, compliance guidance, retirement solutions, and HR technology through a co-employment model. The HR Business Partner supports clients and brokers by helping businesses build stronger teams, address regulatory requirements, and access PrestigePEO services and expertise.

Requirements

At least three years of HR Generalist or related experience.
Broad knowledge of Human Resources, including General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
Problem-solving skills.
Public speaking and presentation skills.
Excellent verbal and written communication skills.
Attention to detail and ability to multitask and prioritize deliverables.
Ability to learn new technology.

Nice To Haves

PHR or SHRM-CP certification.
Previous PEO industry and/or client service delivery experience.
Bachelor’s degree in business administration or human resources.
Multi-state compliance experience.
Bilingual English/Spanish skills.
Experience with Salesforce and Prism.

Responsibilities

Serve as the primary contact for clients’ human resources needs and help ensure compliance with applicable federal, state, and local laws.
Manage client accounts in relation to PrestigePEO services.
Oversee dedicated client resources to support coordinated service delivery.
Develop and maintain effective business relationships with clients and brokers.
Conduct virtual and in-person client visits to develop and enhance client satisfaction.
Engage Payroll Specialists, Benefits Specialists, and other colleagues to address client and worksite employee needs.
Advise clients on HR matters, including onboarding, employee engagement and relations, performance management, progressive discipline, coaching, leaves of absence, employee complaints and investigations, and exit strategies or termination.
Manage employee handbook creation, facilitate training initiatives, and support the development of client policies and procedures.
Learn and use the technology applications and tools needed for the role.
Conduct PrestigePRO product demonstrations and provide clients with information about technology partners’ products as needed.
Support HR processes and procedures to ensure accurate, timely, and consistent client service.
Collaborate across departments—including Payroll, Benefits, Compliance, Workers’ Compensation/Risk, and Tax—to resolve client and worksite employee issues.
Ensure a smooth onboarding experience for new clients and newly hired worksite employees.
Collaborate with HR Business Partners, Benefits Specialists, and Payroll Specialists to promote teamwork and best practices.
Attend HR meetings and participate in HR educational workshops.
Participate in special projects within the HR Client Services department.
Perform other duties as assigned.
Travel to clients as needed.