HR Business Partner

Pantheon Systems • Chicago, IL

10d • Remote

About The Position

Pantheon is hiring an HR Business Partner to support Go-to-Market (GTM) leaders and managers as they build effective teams and address people challenges. The role combines practical business advice with hands-on execution, working with leaders—including the executive team—while remaining close to day-to-day employee needs. The HR Business Partner will handle situations with established processes as well as develop approaches for issues that lack a clear playbook, involving relevant partners and following through on solutions. This is a remote role, and applicants should be based in the East Coast or Central time zone.

The position supports employees and leaders across the U.S., Canada, EMEA, India, and the Philippines. It includes advising on workforce and talent decisions, coaching managers, leading employee relations matters and investigations, supporting organizational changes, and using people data, employee feedback, and AI tools to inform recommendations. The role also contributes to broader People team priorities as needs change.

Pantheon describes its work environment as powered by its team and offers competitive compensation and an equity plan, flexible time off, sick days, paid holidays, health coverage, parental and family-planning benefits, a wellness and learning allowance, and company and team events. In-office workspace is available in San Francisco and Chicago.

Requirements

• 3–5 years of progressive Human Resources experience, including supporting managers and leaders in an HRBP role.
• Practical knowledge of employee relations, performance management, manager coaching, and core HR practices.
• Ability to build trusted working relationships, listen carefully, and handle sensitive information with discretion.
• Sound judgment in applying policies and guidance; ability to resolve routine matters and recognize when to seek advice or escalate.
• Ability to raise sensitive or high-risk issues early with clear context and a considered recommendation.
• Hands-on, low-ego approach, with comfort advising senior leaders and doing detailed work such as documentation, coordination, and follow-through.
• Strong bias to action and ability to move work forward without waiting for direction.
• Ability to stay organized across several workstreams, set an approach, clarify owners and outcomes, and flag risks early.
• Clear written and verbal communication, including adapting messages for different audiences.
• Comfort using people data and employee feedback to understand issues and support recommendations.
• Collaborative approach and ability to work across teams in a changing, matrixed environment.
• Comfort pivoting as priorities change and finding or building solutions when no playbook exists.

Nice To Haves

• Experience in a SaaS or technology company, or in a fast-moving, distributed organization.
• Previous experience working with GTM teams.
• A bachelor’s degree in a relevant field, or equivalent practical experience.

Responsibilities

• Partner with GTM leaders on team structure, workforce planning, and talent decisions; offer practical advice and help implement decisions.
• Develop simple, workable processes when no established process exists, using questions and collaboration to identify needs and solutions.
• Use AI and automation to move work forward and refine approaches as needed.
• Address people issues across the U.S., Canada, EMEA, India, and the Philippines, consulting local or internal experts when appropriate.
• Coach managers on feedback, performance, engagement, and team effectiveness.
• Manage performance and talent processes, including preparing for talent discussions, supporting development plans, and following up on commitments.
• Own day-to-day employee matters and independently lead complex employee relations cases, investigations, and reorganization-related situations, partnering with Legal and People colleagues as needed.
• Design and lead team changes and people projects from planning through implementation, including communications and engagement approaches.
• Conduct research, documentation, communications, coordination, and follow-up to put recommendations into practice.
• Use people data, employee feedback, and AI tools to identify issues and recommend actions that support team and business goals.
• Work collaboratively with People colleagues and business leaders, sharing context and contributing across team priorities as needs change.

Benefits

• Industry-competitive compensation and equity plan.
• Flexible time off and sick days.
• 13 paid holidays.
• Comprehensive medical insurance, including health, dental, and vision.
• Paid parental leave, plus fertility, adoption, and other family-planning benefits.
• In-office workspace in San Francisco and Chicago.
• Monthly allowance for wellness and reading.
• Access to LinkedIn Learning for continued development.
• Team-based and company-wide events and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed