HR Business Partner

Pantheon Systems, Inc • Chicago, IL

11d • Remote

About The Position

At Pantheon, the HR Business Partner supports Go-to-Market (GTM) leaders and managers in building effective teams and addressing people challenges. The role requires understanding business priorities, offering practical advice, and carrying out the work needed to implement solutions. The HR Business Partner works directly with leaders, including the executive team, while remaining engaged with day-to-day employee needs. Some situations follow established processes; others require developing an approach, involving the right partners, and following through.

This is a remote role. Applicants should be based in the Eastern or Central time zone. The role supports people matters across the U.S., Canada, EMEA, India, and the Philippines, and collaborates closely with People colleagues, business leaders, Legal, and other internal or local experts as needed.

Requirements

• 3–5 years of progressive Human Resources experience, including supporting managers and leaders in an HRBP role.
• Practical knowledge of employee relations, performance management, manager coaching, and core HR practices.
• Ability to build trusted working relationships, listen carefully, and handle sensitive information with discretion.
• Sound judgment in applying policies and guidance; ability to resolve routine matters and recognize when to seek advice or escalate, bringing sensitive or high-risk issues forward early with clear context and a considered recommendation.
• Hands-on, low-ego approach and willingness to advise senior leaders while personally handling detailed work, documentation, coordination, and follow-through.
• Strong bias to action; ability to move work forward quickly, stay organized across workstreams, set an approach, clarify owners and outcomes, and flag risks early.
• Clear written and verbal communication, with the ability to adapt messages for different audiences.
• Comfort using people data and employee feedback to understand issues and support recommendations.
• Collaborative approach and ability to work across teams in a changing, matrixed environment.
• Comfort adapting as priorities change and developing solutions when no playbook exists.

Nice To Haves

• Experience in a SaaS or technology company, or in a fast-moving, distributed organization.
• Previous experience working with GTM teams.
• A bachelor’s degree in a relevant field, or equivalent practical experience.

Responsibilities

• Partner with GTM leaders on team structure, workforce planning, and talent decisions, and help put decisions into action.
• Develop practical processes for problems that lack an existing approach, using AI and automation where useful and refining processes as work progresses.
• Address people issues across the U.S., Canada, EMEA, India, and the Philippines, accounting for regional differences and involving local or internal expertise when needed.
• Coach managers on feedback, performance, engagement, and team effectiveness, including guidance for real conversations and decisions.
• Coordinate performance and talent processes, including preparing for talent discussions, supporting development plans, and following up on commitments.
• Own day-to-day employee matters and lead complex employee relations cases, investigations, and reorganization-related situations, partnering with Legal and People colleagues for expertise and risk perspective.
• Design and lead team changes and people projects from planning through implementation, including communications and engagement; handle practical work such as research, documentation, coordination, and follow-up.
• Use people data, employee feedback, and AI tools to identify issues and recommend actions that support team and business goals.
• Work with People colleagues and business leaders, sharing context and contributing across team priorities as needs change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed