HR Benefits Administrator

Celestica International LP • Bothell, WA

5d • Remote

About The Position

Provides administrative support to the Global Rewards Center of Excellence (COE) leadership team for the US Benefits Program. Serves as a first-level contact for employees with benefits questions and escalates issues to the Benefits Manager when needed. The role supports benefits administration, employee communications, vendor and benefits-system processes, and improvements to the employee user experience.

The position is remote in the USA, with hybrid work available to candidates in Texas, requiring three days in the office. Preferred office locations are Richardson, Dallas–Fort Worth, or Austin. Duties and responsibilities may change and are not limited to those listed in the posting.

Requirements

• At least 3 years of relevant benefits and/or HR experience.
• Knowledge of US benefits, including medical, dental, disability, and 401(k).
• Strong analytical experience working with large data volumes.
• Very high attention to detail and accuracy.
• Extensive experience with VLOOKUPs and pivot tables.
• Strong verbal, written, and presentation skills; ability to communicate ideas and facts clearly and articulately.
• Strong customer service and interpersonal skills, including the ability to empathize and respond to employee queries in a timely and effective manner.
• Strong time-management and organizational skills, including the ability to prioritize multiple complex, detailed tasks and projects.
• Ability to manage sensitive employee information confidentially.
• Strong computer application skills and ability to perform tasks accurately using Excel, Word, PowerPoint, and HRIS platforms.

Nice To Haves

• Bachelor’s degree preferred.
• HR or Benefits certifications are a plus.
• Experience with ADP is preferred but not required.

Responsibilities

• Serve as a level 1 contact for employee benefits questions and escalate issues to the Benefits Manager as required.
• Perform administrative tasks related to purchase order creation, employee updates in benefit portals and systems, and employee reimbursements.
• Process direct-bill payments through an external vendor portal for employees on leave.
• Process biweekly HSA and monthly FSA funding.
• Audit vendor portals to verify employee enrollments.
• Contact employees on leaves of absence to follow up on their return-to-work status.
• Support annual US Benefits Enrollment through employee engagement and communication.
• Recommend and work through system improvements to enhance the employee user experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED