HR Benefits Administrator

doTERRA International LLC•Pleasant Grove, UT

About The Position

The Benefits Administrator oversees and administers doTERRA's corporate employee health and welfare plans, including the 401k Retirement Plan. The role guides employees on benefit matters such as eligibility, coverage, and legal plan provisions; maintains accurate benefit records and documentation; and ensures compliance with applicable plan regulations. The position reports to the HR Director of Benefits and Campus Administration. The Administrator works with employees, benefits vendors, HRIS, Payroll, and other HR team members to support plan administration, employee inquiries, claims, enrollment, audits, billing, and reporting. The role also assists with open enrollment and the implementation and promotion of work-life benefit programs.

Requirements

  • 2–4 years of related experience in health and welfare benefit plan administration, including 401k plan management.
  • Knowledge of HR regulatory laws and legal compliance requirements.
  • Proficiency with benefit plan administration software for record keeping, report writing, and data analytics.
  • Proficiency in Excel, Workday, and Notion.
  • Experience using AI to create job efficiencies, automate tasks, and explore leading-edge ideas.

Nice To Haves

  • Bachelor's degree or equivalent experience preferred.

Responsibilities

  • Oversee administration and funding of doTERRA's 401k retirement plan as a plan fiduciary and serve as liaison to the external plan recordkeeper.
  • Administer employee health and welfare benefit programs, maintaining accurate eligibility, plan elections, and premiums while ensuring eligible employees have access to competitive coverage.
  • Educate employees about company benefit offerings so they can make informed decisions and become smart health care consumers.
  • Respond to employee inquiries in a timely, professional, and thorough manner.
  • Work closely with HRIS, Payroll, and other HR team members.
  • Stay informed about HR regulatory laws and compliance related to benefit plans, including COBRA and ACA reporting.
  • Assist in managing annual open enrollment, including employee communications and marketing materials, enrollment software, and Workday resources.
  • Work with benefit vendors to resolve escalated employee claim issues and ensure accurate eligibility file feeds.
  • Assist with implementing and promoting work-life benefit programs to enhance employee well-being.
  • Audit payroll and other data regularly to oversee accurate enrollment and premium data in Workday.
  • Prepare monthly billing invoices for insurance providers and coordinate timely, accurate payments with the AP Team.
  • Assist with data requests, including creating and distributing reports, census files, and spreadsheets.
  • Perform other benefits-related tasks as assigned.
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