HR Associate - Office of Human Resources - UTK

University of Tennessee • Knoxville, TN

10d • Onsite

About The Position

The Human Resources Associate is a member of the UTK Human Resources Compensation team, providing customer service and operational support for leave administration, position management, and compensation processes. The role processes leave requests, maintains HR system data integrity, and supports campus departments with HR processes and guidance. The position is based onsite in Knoxville, Tennessee.

Requirements

• Bachelor's degree plus applicable HR experience gained on the job or through an internship; OR a diploma and a minimum of two years of office or administrative experience primarily focused on HR responsibilities.
• Experience entering and completing processes, including entering information into HRIS systems, maintaining complex spreadsheets, explaining policies and procedures, and providing excellent customer service.
• Proficiency in Microsoft Office Suite and ability to learn new software and enhance existing software skills.
• Ability to maintain confidentiality when handling sensitive information.
• Excellent interpersonal and communication skills, including the ability to communicate effectively and compassionately.
• Strong organizational abilities to manage multiple priorities in a fast-paced environment.
• Exceptional time-management skills to meet deadlines and manage workloads efficiently.
• Attention to detail to ensure accuracy and thoroughness.
• Ability to provide outstanding customer service to a variety of audiences.

Nice To Haves

• Experience with leave administration, such as Family Medical Leave.
• Knowledge of human resources practices, principles, and applicable federal and state laws and regulations, particularly those related to leave administration.

Responsibilities

• Administer FMLA, Paid Parental Leave, and Organ Donation Leave programs by determining eligibility, processing requests, and maintaining compliance with applicable policies and regulations.
• Guide employees and departments on leave administration, coordinate with internal partners, and identify process improvements.
• Review, validate, and approve position transactions in the DASH HRIS, ensuring data integrity, compliance, and appropriate position setup.
• Provide departmental guidance, troubleshoot workflow issues, and support position management processes.
• Manage shared inboxes and respond to employee and departmental inquiries, providing accurate information, resolving issues, and delivering customer service.
• Support administrative processes, maintain tracking systems, and assist with research, reporting, and special projects.
• Administer compensation tracking, review, and workflow processes, including position updates and salary changes in DASH.
• Support compensation projects and identify opportunities to improve the efficiency, accuracy, and service delivery of Compensation operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level