Human Resources (HR) Manager

Maine Optometry•Gorham, ME

7d•$75,000 - $82,000

About The Position

Maine Optometry is seeking an experienced HR Manager to oversee human resources functions for its established optometry practice in Maine. The role manages recruitment, employee relations, benefits administration, compliance, performance management, training, and employee health and safety. The HR Manager leads recruitment of optometrists and other medical staff, oversees provider credentialing and CAQH profiles, and tracks continuing education requirements. The position also maintains HR policies and records, manages HR metrics and reporting, and supports practice leadership with staffing, employee development, and strategic HR recommendations.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 5 years of HR experience, preferably in healthcare settings.
Proven experience in employee relations, performance management, and benefits administration in a healthcare environment.
Strong understanding of employment laws, regulations, and HR best practices.
Strong communication skills, both verbal and written, and ability to build relationships across all levels of the organization.
Proficiency in HR software, Microsoft Office Suite, and other relevant tools.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong organizational and time-management skills.
Integrity, professionalism, and discretion in handling confidential information.
Collaborative team approach and ability to work independently.

Nice To Haves

HR certification such as SHRM-CP or PHR.
Experience with physician recruitment and credentialing.
Experience with an HRIS; ADP is preferred.

Responsibilities

Lead full-cycle recruitment for medical staff, including optometrists and other healthcare professionals, and oversee recruitment for non-clinical staff.
Work with practice leadership to identify staffing needs and develop job descriptions for clinical and non-clinical roles.
Manage optometry recruitment, including candidate sourcing, initial interviews, coordination of candidate selection, and work with recruiting agencies as needed.
Verify that candidates meet licensing, certification, and credential requirements, and assist with negotiating employment agreements and compensation packages.
Oversee provider credentialing and insurance, hospital, and regulatory enrollment, including maintaining up-to-date CAQH profiles and documentation.
Serve as the primary contact for employee inquiries, concerns, and conflict resolution; promote a positive workplace culture and employee satisfaction initiatives.
Ensure compliance with employment laws and healthcare regulations, including HIPAA, OSHA, and FMLA; maintain and update the employee handbook, policies, and procedures; anticipate and resolve litigation risks.
Manage compensation and benefits programs, including health, dental, and vision insurance and retirement plans; coordinate employee enrollment and resolve issues with benefits providers.
Oversee performance management and regular evaluations, provide constructive feedback, and support leadership in identifying training needs and professional growth plans.
Track medical staff continuing education requirements and coordinate education opportunities, conferences, and training for clinical and administrative staff.
Develop and implement staff training programs, including training on regulatory requirements, medical coding, patient care standards, and office protocols.
Ensure workplace safety compliance and promote safety and wellness initiatives; manage workers' compensation claims.
Generate and review HR reports on turnover, retention, performance evaluations, and compliance audits, and use findings to recommend improvements to leadership.
Protect confidential employee and organizational information and oversee HR records management in compliance with record-retention requirements.