Human Resources (HR) Coordinator

Interstate Building MTC•Horsham, PA

About The Position

Interstate is a fast-growing, family-owned janitorial services company operating throughout North America. The Human Resources (HR) Coordinator supports the growing organization’s day-to-day HR functions, with a focus on recruiting, policy enforcement, and resolving employee issues. The role works with employees, applicants, supervisors, managers, clients, and the HR team to address HR matters and support a positive, inclusive workplace culture. The coordinator manages recruiting activities and HR transactions, supports employee relations and compliance, administers leave and workers’ compensation processes, and assists with employee communications and programs. The position also maintains HR records, monitors training compliance, and helps ensure timely, appropriate resolution of employee and client HR concerns. The role reports to the AVP, HR & Payroll.

Requirements

Three to five years of experience across several human resources disciplines.
Experience managing a candidate pipeline through job postings, screenings, and related recruiting responsibilities.
Demonstrated effective human relations in a high-performance culture and a strong customer-service orientation.
Knowledge of federal, multistate, and local employment laws and regulations, including EEO, ADA, and FMLA.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Excellent time-management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and delegate when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficiency with Microsoft Office Suite or related software.
Experience with, or ability to quickly learn, the organization’s HRIS (Paylocity) and talent management systems.
Ability to regularly move throughout the workplace and between departments or facility areas to attend meetings, deliver or retrieve materials, obtain information, coordinate work-related activities, and support employees and departments.
Reliable transportation.
Legally authorized to work in the United States.
Willingness to submit to a background check.

Nice To Haves

Bachelor’s degree in human resources, business administration, or a related field preferred.
Bilingual Spanish/English preferred, but not required.

Responsibilities

Manage job postings, screen qualified candidates, and coordinate interviews.
Assist the HR team with employee relations issues and ensure accurate, timely documentation of concerns and issues.
Handle employment-related inquiries from applicants, clients, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
May attend and participate in employee disciplinary meetings, terminations, and investigations.
Administer day-to-day HR transactions, including legal and regulatory compliance and policy administration and interpretation.
Help complete ad hoc projects and employee communications, including open enrollment communications.
Manage and track FMLA, ADA, and STD claims and inquiries and address related issues or questions.
Manage the workers’ compensation process, including First Reports of Injury and Return to Work.
Assist managers with recruiting, applicant tracking, applicant status updates, and job ad placements.
Support employee recognition and retention programs.
Review, track, and document compliance with mandatory and non-mandatory training.
Improve employee satisfaction by promptly resolving issues and answering questions, organizing new program offerings, and arranging team-building activities.
Help manage client HR issues by understanding the issues, timing, sentiment, risk, and client expectations, and work with the HR team toward complete, prompt, and amenable resolutions.
Contribute to an organizational culture that values diversity, inclusion, and equity.
Maintain compliance with federal, state, and local legal requirements by reviewing legislation, enforcing requirements, recommending best practices, reviewing policies and practices, and advising management on needed actions.
Maintain knowledge of HR, talent management, employment law, regulatory changes, best practices, and relevant technologies.
Support employees on HR topics such as leaves, benefits, and compensation, and resolve related issues or questions.
Assist in maintaining employee files and records electronically.
Perform other duties as assigned by the AVP, HR & Payroll.