Human Resources (HR) Coordinator

Interstate – A Premier Facility Services Provider•Horsham, PA

About The Position

Interstate is seeking an experienced HR Coordinator to support the day-to-day functions of its Human Resources department, with a focus on recruiting, policy enforcement, and employee issue resolution. The role supports hourly associates and balances accountability with employee support and career guidance in a fast-paced, growing organization. The ideal candidate is organized, motivated, team-oriented, positive, and able to work independently and across departments. The coordinator handles recruiting administration, employee relations, HR transactions, compliance and policy administration, leave and workers’ compensation processes, training documentation, employee communications, and employee recognition and retention efforts. The role also supports managers and clients on HR matters, helps maintain employee records, and contributes to a diverse, inclusive, and equitable workplace culture. Other duties may be assigned by the AVP, HR & Payroll.

Requirements

Three to five years of experience across several Human Resources disciplines.
Experience managing a candidate pipeline, including job postings, screening, and related recruiting responsibilities.
Knowledge of federal, multi-state, and local employment laws and regulations, including EEO, ADA, and FMLA.
Effective human relations in a high-performance culture and a strong customer-service orientation.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Excellent time-management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and delegate when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficiency with Microsoft Office Suite or related software.
Experience with, or ability to quickly learn, the organization’s HRIS (Paylocity) and talent management systems.
Reliable transportation.
Legally authorized to work in the United States.
Willingness to submit to a background check.
Ability to regularly move throughout the workplace and between departments or facility areas to attend meetings, deliver or retrieve materials, obtain information, coordinate work activities, and support employees and departments.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
Bilingual in Spanish and English preferred, but not required.

Responsibilities

Manage job postings, screen qualified candidates, and coordinate interviews.
Assist the HR team with employee relations issues and ensure accurate, timely documentation.
Respond to employment-related inquiries from applicants, clients, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
May participate in employee disciplinary meetings, terminations, and investigations.
Administer day-to-day HR transactions, including legal and regulatory compliance and policy administration and interpretation.
Assist with ad-hoc projects and employee communications, including open enrollment communications.
Manage and track FMLA, ADA, and STD claims and inquiries and address related issues or questions.
Manage the workers’ compensation process, including First Report of Injury and Return to Work.
Assist managers with recruiting, applicant tracking, applicant status, and job ad placements.
Support employee recognition and retention programs.
Review, track, and document compliance with mandatory and non-mandatory training.
Promote employee satisfaction by promptly resolving issues and answering questions, organizing new program offerings, and coordinating team-building activities.
Help manage client HR-related issues by assessing issues, timing, sentiment, risk, and client expectations, and work with the HR team toward complete, prompt, and amenable resolutions.
Contribute to developing and maintaining an organizational culture that values diversity, inclusion, and equity.
Maintain compliance with federal, state, and local legal requirements by monitoring legislation, enforcing requirements, recommending best practices, reviewing policies and practices, and advising management on necessary actions.
Maintain knowledge of HR, talent management, and employment-law trends, best practices, regulatory changes, and technologies.
Support employees on HR topics such as leaves, benefits, and compensation and resolve related issues or questions.
Assist in maintaining employee files and records electronically.
Perform other duties as assigned by the AVP, HR & Payroll.