HR Assistant or Coordinator

Regent University•Virginia Beach, VA
•$38,000 - $40,000•Onsite

About The Position

The HR Assistant or Coordinator serves as the primary point of contact for the Human Resources Office through email, phone, and walk-ins. The role assists employees, prospective employees, applicants, and other guests with general HR and employment-related inquiries, while ensuring accurate and up-to-date record-keeping, database management, and file management. The position performs administrative and employee-record duties, supports recruitment, onboarding, benefits, and employment verification processes, and coordinates HR events and training logistics. It also supports the Employee Success Manager, Benefits Manager, Vice President of Human Resources, and other HR staff as needed. The role includes ministry activities consistent with Regent University’s distinctly Christian identity, such as participating in worship and prayer services and, as equipped and assigned, leading devotions or Bible studies, giving communion, praying, and providing spiritual ministry.

Requirements

  • At least two years of college or comparable experience.
  • Two to three years of administrative experience in an office setting.
  • Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
  • Excellent written and verbal communication skills, including proper grammar.
  • Accurate data-entry and filing skills.
  • Excellent interpersonal skills and professional oral and written communication skills.
  • Ability to demonstrate initiative and commitment to customer service.
  • Ability to manage multiple tasks effectively despite interruptions.
  • Ability to work with minimal supervision and collaborate as part of a team.
  • Strong attention to detail and commitment to accuracy and thoroughness.
  • Ability to represent the department and university appropriately.
  • Ability to use discretion with confidential information and diplomacy in sensitive matters.
  • Commitment to Regent’s core values of Excellence, Innovation, and Integrity.
  • Willingness and ability to participate in and contribute to Regent’s Christian and ministry activities.

Nice To Haves

  • Bachelor’s degree preferred.
  • Knowledge of Ellucian Banner and/or Cognos.

Responsibilities

  • Greet and assist employees, applicants, and other customers contacting the Human Resources Office.
  • Perform routine office duties, including email management, filing, photocopying, faxing, ordering and maintaining office supplies, and maintaining electronic records, databases, and files.
  • Process, file, and update employee files and employment paperwork accurately and promptly.
  • Assist with Form I-9 completion.
  • Move completed and eligible applications forward to hiring managers in the applicant tracking system (ATS).
  • Maintain the HR bulletin board, including job listings, legal postings, and special announcements.
  • Record and track missionary leave.
  • Track international travel approvals and send travel assistance brochures to traveling employees.
  • Record and track employee referrals.
  • Assist the Employee Success Manager with exit paperwork setup and scheduling exit interviews.
  • Process vision claims and resolve vision-claim issues.
  • Complete accurate and timely onboarding and data entry for student contracts, student positions, and temporary positions.
  • Coordinate with Financial Aid on Federal Work Study positions.
  • Complete employment verifications for current and former employees.
  • Coordinate HR events by assisting with planning, promotion, setup, and cleanup for HR events, benefits-related events, and HR-sponsored training sessions.
  • Assemble benefits packets and maintain an adequate, current, and correct supply of benefits forms and packets.
  • Assist the Employee Success Manager in preparing materials for training sessions as needed.
  • Maintain and update employment information on the HR portal and monitor its accuracy, working links, and opportunities for improvement.
  • Develop and implement processes or procedures to maintain an effective and efficient office.
  • Schedule appointments and meetings as needed for the Vice President of Human Resources and other HR staff.
  • Be willing and able to lead or contribute to Regent’s distinctly Christian activities, including worship and prayer services and other ministry activities.
  • Perform other ministry activities as appropriate, including leading devotions and Bible studies, giving communion, leading in prayer, providing spiritual ministry, sharing Regent’s religious beliefs, and modeling work as done “as to the Lord.”

Benefits

  • Health insurance
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Tuition incentives
  • Fully vested retirement plans
  • Time off
  • A benefits package is available to regular faculty and staff working a minimum of 30 hours per week.
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