HR Analyst - AI Solution Focus

Baylor Scott & White Health • Dallas, TX

9d

About The Position

The AI Analyst supports and optimizes AI-driven technology solutions that enhance employee experience, improve operational efficiency, and provide workforce insights. The role serves as a subject matter expert for AI-enabled HR technologies, including Leena AI, and works with HRIS, HR Operations, Analytics, Information Technology, and business stakeholders to identify, implement, and support solutions across the HR technology landscape.

The position combines HRIS knowledge, analytical skills, and understanding of AI technologies to improve HR processes, data quality, employee self-service, and workforce decision-making. Responsibilities include supporting and administering AI and HR technology platforms, identifying automation and analytics opportunities, monitoring solution performance and data quality, translating business requirements into technical solutions, and ensuring responsible and compliant use of AI and employee data. The role also develops supporting documentation and training, creates reports and dashboards, and serves as a liaison between business stakeholders and technology partners.

Requirements

• Bachelor's degree or an additional four years of relevant experience in lieu of a degree.
• At least five years of experience supporting HR technology, HRIS, HR analytics, or related business systems.
• Experience supporting Leena AI, PeopleSoft, or similar AI-enabled HR platforms.
• Experience with SaaS-based HRIS platforms such as Workday, SuccessFactors, Oracle HCM, Taleo, UKG, Symplr Time and Attendance, or similar systems.
• Strong understanding of HR data structures, business processes, and HR technology ecosystems.
• Knowledge of machine learning, natural language processing (NLP), predictive analytics, and generative AI.
• Experience analyzing and interpreting large data sets to identify trends and opportunities.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to translate business needs into technical requirements and practical solutions.
• Understanding of data privacy, bias mitigation, governance, and Responsible AI principles.
• Strong communication and stakeholder management skills, with the ability to collaborate across business and technical teams.

Nice To Haves

• Experience in healthcare organizations or other highly regulated industries.
• Experience in HR Analytics, HRIS, Workforce Technology, or Data Analytics.
• Experience training, testing, tuning, or evaluating AI models and AI-enabled solutions.
• Experience with robotic process automation (RPA), workflow engines, HR chatbots, or intelligent automation platforms.
• Experience with SQL, Python, Power BI, Tableau, or enterprise AI platforms.
• Experience supporting AI governance, compliance, or data stewardship initiatives.

Responsibilities

• Identify opportunities to use AI and automation in HR processes to improve efficiency, service delivery, and employee experience.
• Support implementation, configuration, optimization, and ongoing administration of Leena AI solutions and related HR technology platforms.
• Partner with HRIS, HR Operations, and business teams to evaluate and implement AI-enabled capabilities aligned with organizational goals.
• Analyze HR processes and workflows to identify opportunities for automation, prediction, and decision support.
• Monitor AI solution performance, adoption, accuracy, and data quality, and recommend enhancements.
• Translate business requirements into technical solutions and system improvements; design, execute, and track system testing and defects.
• Support integration of AI capabilities across HR technology platforms and SaaS-based HRIS systems.
• Collaborate with HR, Legal, Compliance, Information Security, and Data Governance teams to support responsible, ethical, and compliant use of AI technologies and employee data.
• Develop and maintain documentation, training materials, communication plans, and best practices for AI-enabled HR technologies.
• Create reports, dashboards, and workforce insights to support business and operational decision-making.
• Serve as a liaison between business stakeholders and technology partners to support successful delivery of HR technology initiatives.
• Stay current on emerging AI trends, HR technology innovations, and industry best practices.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar-for-dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level