HR Advisor - Payroll Tax

Synovus Bank•Atlanta, GA

About The Position

The HR Advisor provides guidance and advice to leaders and team members on employment-related matters, including compensation, benefits, team member relations, and audit and compliance. The role also supports Human Resources leaders and team members, and may oversee projects or manage specific department functions. The position requires delivering distinctive service, maintaining discretion and confidentiality, and supporting firm-wide initiatives and processes. The HR Advisor oversees the Pinnacle Financial Partners 401(k) Plan, supports employment lifecycle processes, maintains HR records and systems, and helps ensure compliance with applicable employment laws and regulations. The role also assists with client service and works with internal partners to support timely, accurate payroll, benefits, and systems processes.

Requirements

High school diploma or equivalent.
At least 10 years of experience in human resources.
In-depth knowledge and understanding of human resources functions.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint) or related software.
Knowledge of federal and state regulations and compliance requirements related to Human Resources.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to work effectively with a wide range of clients and colleagues.
Ability to define problems, collect data, establish facts, draw valid conclusions, and respond effectively to sensitive inquiries or complaints.
Ability to work independently and prioritize daily tasks.
Flexibility, multitasking ability, and effective time management to meet deadlines.
Excellent client service skills.
Tact and diplomacy when dealing with clients and team members.
Ability to perform the physical activities described, including prolonged standing and sitting, manual dexterity, verbal communication, visual acuity, repetitive motion, hearing, and activities such as bending, climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, and grasping.
Ability to sustain long periods of mental concentration.

Nice To Haves

College degree.
Professional Human Resources certifications.

Responsibilities

Provide distinctive service to clients and prospects in person and over the telephone; respond to inquiries and resolve issues.
Support the firm-wide three-ring standard for answering phones.
Review compensation and terms in offer letters, including job title, bonus tier, reporting structure, and internal equity concerns; approve requests as appropriate.
Participate in onboarding sessions, prepare and review presentation materials, and answer team member questions.
Ensure employment documentation and information for new, current, and terminated team members is complete, accurate, and maintained in appropriate files or systems.
Direct offboarding, coordinate timely and accurate final payroll, benefits, and systems access changes with internal partners, review offboarding information with team members, and manage exit interviews.
Lead position classification and assist leaders in developing job descriptions; maintain related materials and periodically review classifications against Department of Labor guidelines.
Maintain organized employment, team member relations, and leave records for compliance, audit, and reporting; serve as a contact for designated internal and external audit inquiries.
Participate in or lead business partner meetings about Human Resources products, processes, and services.
Coach leaders on team member performance, including progressive discipline and termination matters, as needed.
Oversee the Pinnacle Financial Partners 401(k) Plan; coordinate with plan administrators on compliance, audits, annual reviews, and plan changes; process plan contributions, distributions, rollovers, and loans; and respond to plan-related questions.
Submit plan changes to Finance and Payroll partners in a timely manner.
Ensure compliance with EEOC, FMLA, ADA, and SAFE Act requirements; lead or assist with the Affirmative Action Plan and other compliance reporting as appropriate.
Maintain the HRIS, update information, assist Team Leaders with inquiries, and provide requested materials and reports.
Periodically review the Team Member Guide for regulatory compliance, recommend changes, and interpret policies for leaders and team members.
Coordinate processes for Workers’ Compensation claims, Unemployment Compensation claims and appeals, and Family Medical Leave requests.
Assist Human Resources leaders with special projects and initiatives, culture and values integration activities, and firm-wide programs such as Annual Performance Reviews, Peer Review (Peeps) feedback, and the Work Environment Survey.
Maintain discretion and confidentiality, sharing information only as appropriate.
Meet clients’ financial needs and refer them to specialty areas such as Trust, Investments, Insurance, and Treasury Management when appropriate.
Assist other team members as needed and perform other related duties and responsibilities as assigned.