HR Advisor - Payroll Tax

Synovus•Columbus, GA

About The Position

The HR Advisor provides distinctive service and guidance to leaders and team members on employment-related matters, including compensation, benefits, team member relations, and audit and compliance. The role is a primary resource for Human Resources leaders and team members and may oversee projects or manage department functions. The position supports the employee lifecycle, including reviewing offer terms, onboarding, maintaining employment records, directing offboarding, and coordinating exit interviews. It leads position classification work and supports job-description development. The role also oversees the Pinnacle Financial Partners 401(k) Plan, coordinates plan administration and compliance, and serves as a primary contact for plan questions. Additional responsibilities include maintaining the HRIS and Team Member Guide, interpreting policies, coordinating workers’ compensation, unemployment compensation, and family medical leave processes, supporting compliance and reporting, and assisting with firm-wide HR initiatives. The position requires discretion and confidentiality and supports distinctive client service.

Requirements

High school diploma or equivalent.
At least 10 years of experience in human resources.
In-depth knowledge and understanding of human resources functions.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint) or related software.
Knowledge of federal and state regulations and compliance requirements relevant to Human Resources.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to work effectively with a wide range of clients and colleagues.
Ability to define problems, collect data, establish facts, draw valid conclusions, and respond effectively to sensitive inquiries or complaints.
Ability to work independently and prioritize daily tasks.
Flexibility, multitasking ability, and effective time-management skills to meet deadlines.
Excellent client service skills and tact and diplomacy when dealing with clients and team members.
Ability to perform the described physical activities, including prolonged standing and sitting, manual dexterity, verbal communication, visual acuity, repetitive motion, hearing, and activities such as bending, climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, and grasping.
Ability to sustain long periods of mental concentration.

Nice To Haves

College degree.
Professional Human Resources certifications.

Responsibilities

Provide distinctive service to clients and prospects in person and by telephone, respond to inquiries, and resolve issues.
Review compensation and offer-letter terms, including job title, bonus tier, reporting structure, and internal equity; approve requests as appropriate.
Participate in onboarding sessions, prepare and review presentation materials, and answer team member questions.
Maintain complete, accurate, and current employment documentation and records for new, current, and terminated team members.
Direct offboarding, coordinate timely final payroll, benefits, and systems-access changes, review offboarding information with team members, and manage exit interviews.
Lead position classification and assist leaders in developing job descriptions; maintain classification materials and review jobs for alignment with Department of Labor guidelines.
Maintain organized records for compliance, audit, and reporting, and serve as a contact for designated internal and external audit inquiries.
Participate in or lead business partner meetings concerning HR products, processes, and services.
Coach leaders on team member performance, progressive discipline, and termination matters as needed.
Oversee the Pinnacle Financial Partners 401(k) Plan; coordinate with plan administrators on compliance, audits, annual reviews, and plan changes; handle activities related to contributions, distributions, rollovers, and loans; and answer plan-related questions.
Submit changes to Finance and Payroll partners in a timely manner.
Ensure compliance with EEOC, FMLA, ADA, and SAFE Act requirements; lead or assist with the Affirmative Action Plan and other compliance reporting.
Maintain the HRIS, update information, support Team Leaders' inquiries, and provide requested materials and reports.
Review the Team Member Guide for regulatory compliance, recommend changes, and interpret policies for leaders and team members.
Coordinate processes for workers’ compensation claims, unemployment compensation claims and appeals, and family medical leave requests.
Assist HR leaders with special projects, initiatives, culture and values integration, and firm-wide programs such as annual performance reviews, peer feedback, and work environment surveys.
Maintain discretion and confidentiality, sharing information only as appropriate.
Help meet clients’ business and personal financial needs and refer them to specialty areas as appropriate.
Assist other team members and perform other related duties as assigned.