HR Administration Coordinator

BIG Solutions•Louisville, KY
•Remote

About The Position

The HR Administration Coordinator is a key support position on the Payroll and Benefits Administration team at a growing HR consulting firm. The role provides administrative and operational support, serves as the primary backup for client payroll processing, supports benefits administration across multiple platforms, and manages incoming client administrative requests. The coordinator will be trained in multiple payroll and HRIS systems and is expected to maintain accurate documentation, manage competing priorities, and proactively identify issues and upcoming needs. The position is remote, with occasional in-office and client onsite meetings, and candidates must be local to the Louisville, Kentucky area.

Requirements

  • Experience in an administrative role.
  • Exceptional time-management and organizational skills.
  • Strong attention to detail and commitment to accuracy.
  • Excellent written communication and documentation skills.
  • Highly responsive, service-oriented, and dependable.
  • A proactive mindset and ability to anticipate needs.
  • Comfort learning and working within multiple systems at once.
  • Professional discretion and ability to handle confidential information.
  • Must be local to the Louisville, Kentucky area.

Nice To Haves

  • HR, payroll, or benefits experience is strongly preferred.

Responsibilities

  • Provide administrative and operational support to the Payroll and Benefits Administration team.
  • Become trained and proficient in multiple payroll and HRIS systems.
  • Serve as the primary backup for all client payroll processing.
  • Support benefits administration across a variety of benefits platforms.
  • Triage and manage client administrative requests, providing timely, accurate, and thoughtful responses.
  • Provide client support as directed and delegated by the Payroll and Benefits Administration team.
  • Maintain clear, thorough, and well-organized documentation of processes and client-specific details.
  • Manage multiple priorities and deadlines efficiently and carefully.
  • Proactively identify gaps, issues, or upcoming needs and take initiative to address them.

Benefits

  • Great benefit package.
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